Vacancy expired!
- Manage, configure and maintain client eLearning and virtual learning technologies using advanced technical knowledge of back end processes, API's, and systems integration
- Independently research learning trends and recommend and advocate for improvements in the existing platforms and emerging technologies
- Play a key role in collecting and interpreting learning data using sophisticated tools to recommend updates and enhancements
- Monitor team processes, recommend, and implement best practices to automate or streamline workflows and foster efficiency
- Independently manage and administer virtual classroom platform and vendor relationships.
- Research and recommend virtual classroom implementation best practices and develop and document support procedures
- Manage virtual classroom calendar and scheduling working with internal facilitators and managers
- Research and help create system technical requirements and documentation
- Coordinate with vendors and internal technology to orchestrate systems maintenance and upgrades
- Provide eLearning and virtual learning support to different segments of client agents as well as Development Manager population
- Monitor performance of virtual classrooms, report on learning activity and analyze feedback to make recommendations for improvements
- Create and deploy new virtual classrooms in LMS using advanced knowledge of virtual learning practices Schedules, produces, and communicates attendance analytics for client Virtual Classrooms and webinars
- Minimum of 5-7 years of relevant experience
- Ability to work on simultaneous projects, using project management principles, practices and skills to identify, track and estimate duration of project tasks
- Robust working knowledge of learning management systems and virtual learning technologies, and their principles of operation (Docebo, Adobe Connect, Zoom experience preferred)
- Coding skills for this role: HTML, CSS, and Javascript
- Management/scheduling of virtual learning sessions
- Troubleshooting issues with virtual learning sessions
- Familiarity with Zoom, Adobe Connect
Vacancy expired!