Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.Actively and consistently support all efforts to simplify and enhance the customer experienceMeets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property managementGenerates incremental revenue from existing customers by adding new/additional servicesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policies and guidelinesRequired Skills/Abilities and KnowledgeKnowledge of cold call sales skills, persuasion, and clear communication skills Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weather Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsValid driver's license with a satisfactory driving record within Company required standardsRequired EducationHigh School Diploma or equivalent work experienceRequired Related Work Experience and Number of YearsExperience in sales or customer service - 1 PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeKnowledge of communications technologies and services, with an emphasis on data networking fundamentalsKnowledge of cable or telecommunications servicesExperience with consumer education of products and servicesSuccess in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
Bilingual Cantonese/Mandarin Preferred
Preferred EducationPreferred Related Work Experience and Number of Years2+ years sales or relevant work experienceWORKING CONDITIONSSpends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) Exposure to moderate noise levels Must be able to work evenings and weekends Variable hours: may include weekends, holidays, and split days offPHYSICAL AND MENTAL REQUIREMENTSPhysical RequirementsWalking door to door for extensive periods through local communitiesMental RequirementsAbility to complete documentation accuratelyAbility to build mutually beneficial relationships with all management at assigned propertiesAbility to communicate orally and in writing in clear and straightforward mannerAbility to maintain confidentiality Ability to deal with the public in a professional mannerAbility to maintain high level of self-motivationAbility to maintain favorable relations with subscribers, vendors and employees within the service areaAbility to prioritize and organize effectively Ability to use personal computer and software applicationsEOECharter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/DisabilitySMD308 2024-44097 2024Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.The base pay for this position generally is between $33,200.00 and $66,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.In addition, this position has a commission earnings target starting at $65,000 .Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8)Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)