Credit Controller German Speaker

Credit Controller German Speaker 

We are looking for a Credit Controller German speaker to join our team based in our Amsterdam Office.

A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts.  The Credit Controller supports Booking.com BV by being a main point of contact for its customers for all invoice related issues.  The Credit Controller builds strong relationships with Booking.com’s customers and business partners in an effort to ensure all invoices are paid to the terms of Booking.com BV’s hotel contract.  Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.

B.responsible:

Contact customers regarding overdue accounts to settle balances immediately in full;

Monitor overdue debtors, identify and action significant collection risk issues, and minimize overall DSO;

Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;

Ensure that allocation issues are handled satisfactorily by working closely with the Accounts Receivable Team;

Actively note and document customer payment issues and communications;

Be proactive in increasing the number of accounts that pay by Direct Debit, where available;

Perform in accordance with business policy and procedures;

Handle ad hoc issues and projects, whenever required

B.skilled:

Previous experience of collections or Credit Control is a plus;

Fluent level English and German speaker; Excellent communication & interpersonal skills (in all levels of business);

Strong negotiating skills – Able to negotiate assertively when required;

Strong organizational and time management skills;

Analytical – ability to identify risks;

Ability to work independently as well as in a team – Strong team player;

Proficient in Excel;

Knowledge of SAP is a plus

Interactions:

Regularly interacts with senior management or executive levels on matters concerning credit control. Require the ability to change the thinking, mindset of or gain acceptance of others in sensitive situations.

 Pre-Employment Screening:If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.