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Job Description
Support our worldwide franchise partners and help ensure growth, operational excellence, and premium customer service
THE TEAM
Our International Franchise team is responsible for the overall management and support to all our Franchise Partners throughout the world. Our goal is to ensure our partners have all the means available to drive offline & online growth, operational excellence, and premium customer service in line with Rituals’ Brand guidelines. Ultimately, to strengthen the Rituals’ Brand in the franchise countries.
As an International Franchise Coordinator, you are a part of a strong, experienced, and fun team working in a fast-moving environment. Our team comes first, creating results together.
YOUR ROLE
As an International Franchise Coordinator, your main tasks and responsibilities are as follows:
- Execute and streamline existing processes and projects, for the commercial and operational support for our Franchise partners (communication, stock, pricing, reporting, retail, training, digital comms, marketing, events support, etc.);
- Develop and maintain communication strategies, platforms and ongoing information to both our Franchise partners as well as our Central Head Office teams;
- Be the go-to person for all Franchise partners and all internal Lines of Business when it comes to our Franchise partners, ensuring our partners have all they need to excel;
- Drive business data acquisition, consolidation, reporting and analysis.
YOUR PROFILE
Do you recognize yourself in the following?
- You have a Bachelor’s and/or Master’s degree in Business Administration, (International) Retail, Hospitality Management or similar;
- You have at least 3 years of experience in a similar position in an international FMCG / Retail organization;
- You have excellent communication skills and are able to communicate with a very diverse and international group of stakeholders;
- You know how to analyse information and data and you know your way around the MS Office tools (Excel, Word, PowerPoint);
- You have the ability to use own initiative to advance projects forward and a high sense of personal responsibility;
- You are fluent in in spoken and written English.
OUR OFFER
Rituals offers a challenging role in an eager and diverse team, where empowering your colleagues (and vice versa) is part of the deal. Although our proposition encompasses attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more. When everything is back to normal, you’ll spend (most of) your time at our Amsterdam HQ. We hope you can appreciate the view of one of the most iconic Amsterdam canals.
By joining Rituals, you’ll get to experience a strong culture and entrepreneurial spirit which empowers you to create your meaningful career. We care about the well-being of our staff, as much as we value the well-being of the planet. By passionately looking after both, we believe we can pave the way to a more sustainable world and take appropriate action to limit our footprint on Mother Earth. You’ll have a strong sense of purpose at Rituals. Our mission is to make people feel good and touch as many lives as possible. Independent of your role, you will create a positive impact on our daily business.
WE ARE RITUALS
We're not here to sell you beauty; we are here to make you feelgood."Raymond Cloosterman, CEO Rituals.
We are a global brand, established in Amsterdam, The Netherlands, in 2000. Our ambition is to grow sustainably and become - and remain - the number one global luxury brand in cosmetics. Today, Rituals operates in more than 807 stores,2700 shop-in-shops across 33 countries throughout Europe, Asia, the Middle East and North and South America.Rituals is an omnichannel brand that operates within Retail, Wholesale, E-com and Travel Retail.
Our dream is to bring our philosophy of slowing down to different parts of the world and to create a global lifestyle movement.
In 2020 we had a great milestone, celebrating our 20th birthday. We celebrated this by opening the largest Rituals store in the world, our very first flagship store, House of Rituals. It spans 1700 square meters across 4 floors. Containing new exclusive collections, a restaurant and a mind and body spa.
Over the next 10 years we want to take the brand and company to the next level. This not only means opening more stores, but also involves building an even stronger community around our brand.
BECOME PART OF THE RITUALS FAMILY
An assessment will be part of the application process. If it’s you we’re looking for, please don’t hesitate and send in your application or get ini touch if you have any questions. We’ll be in touch soon.
Acquisition is not appreciated.
YOUR BODY. YOUR SOUL. YOUR RITUALS.
Vacancy expired!