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The Credit Analyst will analyze customer accounts including collections and deductions to ensure accounts are not delinquent. Extensive contact with customers and other external entities is required to identify, research, analyze and resolve complex issues.Collection calls via email/phone made to delinquent accounts on a weekly basis.Deduction resolution done daily through researching the account and noting the status into the TM module of Oracle or requesting a credit memo with supporting documentation.Responsible for entering co-op agreements and processing as appropriate.Interaction with customers, sales, co-op, compliance, and order entry departments is required to resolve payment disputes.Ability to communicate with customers, to get proper documentation, and in some cases repayment of deductions.Responsible for processing and reconciling various credit card transactions (payments, refunds, chargebacks, delinquent status updates) for Marketplace consumers on a daily basis.Special projects on an ad hoc basis.Requirements:3-5 years of relevant work experience.General Understanding of Credit and Collections Process with demonstrated ability to process information quickly and effectively.Strong Excel User, with ability to successfully use advanced functions and calculations. Highly organized and detail oriented. Proactive, with the desire to grow and succeed. Excellent oral/written communication and problem resolution skills.Demonstrated display of professionalism with ability to interact professionally with varying levels of constituents.Follows policies and procedures, working with integrity and ethics.Must have exhibited desire and commitment to learn & grow.Displays a positive attitude and works well under pressure.High School Diploma. Oracle experience a plus.Previous accounts receivable experience or using skills in system access, problem resolution, customer interface and organizing information.previous experience with credit card transactions preferredFind Us on FacebookBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. We look forward to working with you.Beacon Hill. Employing the Future?
Vacancy expired!