Bilingual Contact Center Agent job vacancy

Vacancy expired!

Bilingual Contact Center Agent Charlotte Remote 1 year contract (Temp to perm possibility) Notes from manager: These agents will be trained on multiple litigations but with a heavy emphasis on claimants who speak Spanish. Would like for them to start on 4/20. Responsibilities: Interact with customers via telephone to provide information Process transactions and reply to inquiries about services Use computer system to track, gather information, and/or troubleshoot customer issues Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken Maintain the highest level of customer service Refer unresolved customer issues to designated leadership for resolution Bilingual as required. Reading, writing, speaking. Qualifications: Must have a High School Diploma or GED 6 months previous customer service experience Must be computer literate Excellent verbal and written communication skills Ability to make good decisions and resolve issues in a clear and calm matter Bilingual as required. Reading, writing, speaking.

Vacancy expired!

ID	#15412085
State	North Carolina
City	Charlotte
Job type	Contract
Salary	USD Competitive Competitive
Source	Matlen Silver
Showed	2021-06-13
Date	2021-06-12
Deadline	2021-08-11
Category	Customer service
Create resume

Job Details

Bilingual Contact Center Agent

Related jobs

»Bilingual Remote Customer Service Agent FT-PT

»Customer Service/Call Center

»Customer Service Agent- Remote

»COUNTER SALES AGENT

»Bilingual Customer Service Representative - $21/hour

»Collision Center Estimator

»fitness center front desk