Vacancy expired!
Job Description:
Leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities. Responsible for components of highly complex engineering and/or analytical tasks and activities. Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system. Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors. Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations and may have direct reports. Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically 7-10 years of IT experience.Core Technology Infrastructure Organization:- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
- Change and Problem Management Skills: Independently lead, facilitate, and manage teleconference meetings involving a large number of participants outside of your group to perform needed Change and Problem Management activities.
- Ability to adequately identify Root Cause (RC) of system incidents, and ensure follow up activities needed to mitigate reoccurrence are documented as needed in Remedy SOR.
- Leading and collaborating with individuals outside your group
- Excellent written and verbal communication skills; comfortable engaging across very large, difficult to navigate, multi-disciplined technology and business organizations
- Must demonstrate excellent listening and strong relationship skills, which are essential for driving groups toward desired outcomes within prescribed timeframes.
- Experience translating technical system analysis into a solid written business case for management interpretation and action
- Experienced at performing with a professional level of etiquette in high pressure situations; Strong inter-personal, influencing, negotiating, consensus building, and conflict resolution skills are crucial
- Attention to detail and organizational skills necessary for completing assigned problem management activities, using the appropriate disciplines to achieve desired outcomes.
- BS degree in Engineering or Computer Science
- 3-5 years creating and delivering technical analysis reports, presentations and other artifacts as related to responsibilities listed above
- Working knowledge of hosting systems, VM Ware, Java, networking principles and related technologies
- Working knowledge and experience of ITIL processes
Vacancy expired!