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LOB Job Description:Work with as part of the Audio Visual Engineering team primarily with the development, certification and testing of Audio Video solutions for meeting rooms and collaboration spaces.Key Responsibilities and Duties• Commission and maintain lab systems. Physically setup elements of systems to test, check and prove the concept.• Develop, follow and document setup and testing procedures and their results. Train others as appropriate.• Provide integration testing with Video, Engineering and Network security teams.• Assist in the certification of AV solutions and individual components for use in the production environment by learning and following corporate processes and tools.• Develop knowledge from both experience and research.• Help troubleshoot and problem solve with the operations team as a level 3 technician or subject matter expert.• Author procedures, reference guides and other documentation for handoff to other teams.• Maintaining release notes, version control and tracking of designs, source code and documentation.• Must be proficient in AutoCad as it applies to the creation and maintenance of engineering drawing packages• Drive standards across the environment per project or as part of large scale transformations.• Provide advice and recommendations specific to customer requirements to vendors and partner teams.• Ensure seamless integration of solutions into the environment according to the accepted product lifecycle, including contribution to toll gate processes for introducing new services and products.• Oversee risk, audit, and compliance items in the space, drive solutions, and monitor to closureRequired Skills:• Excellent communication skills both verbal and written.• Technical theory & configuration knowledge of current Audio Visual technologies.• Organized and flexible with the ability to approach different types of tasks during the working day.• Ability to independently plan, organize and prioritize work.• Focus to handle multiple task simultaneously and perform under pressure.• High level of computer literacy/competence, proficiency with Microsoft Office suite.• Intermediate working knowledge of basic networking principles and protocols such as TCP/IP, Telnet, FTP, SSH, HTTP, HTTPS, SSL.• Understanding of access controls, role based access and restrictions• Ability to describe issues, escalate, and articulate impact to affected users and leadership as needed• Follow through to assess resource requirements, secure resources, and drive projects to completion.• Strong analytical skills and attention to detail• Ability to thoroughly review, understand and interpret technology updates for applicability in the environment we support Qualifications• 8+ years in the Audio Visual, Broadcast, IT industry or related field, with min 5 years in engineering role• One or more industry related certifications such as AVIXA CTS, Crestron CTS, Q-Sys, Cisco CCNA.• Proven leadership skills in a high pace, highly technical solutions environmentDesired Skills:• BS or BA in engineering, computer science or related field or• Help desk experience.• Ability to interact effectively with all levels of customers and leadership• In-depth knowledge of Cisco Collaboration solutions, including voice, video, data, conferencing, and endpoints.• Integration experience with Cisco CMS, Sonus SBC, Cisco TelePresence, TMS/TMSXE, Collaboration Edge, Avaya, Genesys, NICE, B2B, Polycom and Cisco/Tandberg Video systems, Skype for Business• Experience with desktop video product integration, especially Microsoft Skype for Business.• Knowledge of leading industry disruptive technologies such as SDN and impact on Voice, Video, and Collaboration.• In-depth knowledge of audio, video and networking protocols such as TCP/IP, SSH, SSL, SNMP, H.323, SIP, RTV/RTP, AVC/SVC, H.264/265, H.239, Dante, AES 67Shift:1st shift (United States of America)Hours Per Week:40Learn more about this roleVacancy expired!