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Job Description:
LOB Job Description: The responsibilities of the DMAC Positions is to ensure that Bank of America Executives and Marketing teams receive expedite quality service.Major Responsibilities:• Executive and Event Support• Provide day-to-day support to the company's most senior executives and their Executive Assistants by providing highly professional and white glove service.• Ability to work effectively with internal Bank of America organizational partners and external vendors.• Basic IP addressing knowledge to include configuration of Static IP addresses and setting up LANs• Ability to oversee equipment installation, on-site technical contractor support, daily conference operations, and breakdown after each event.• Organized ability to prepare equipment for event by ensuring equipment meets all company guidelines for accessing the company network. Ensuring proper applications and drivers are installed and updated, including configuring non-trading and trading desktops and laptops.• Ability to learn quickly, extremely flexible, punctual and reliable and great people skills for dealing with a very demanding clientele (Senior Executives, and Event Executives).• Be familiar with local regulations related to Banco de Mexico local authority• Remote support management, prioritizing urgency vs importance Required Skills: '• Thorough Cisco TelePresence and Audio Bridge functional knowledge• Thorough knowledge of HP laptops, Surface Pro and desktops, bringing a strong ability to troubleshoot, resolve or escalate to resolution• Thorough knowledge of mobile device. Their functions and troubleshooting for Apple, Samsung, and Blackberry devices.• Knowledge of Incident/Problem tracking system for reporting incidents (i.e., Remedy)• Knowledge of Microsoft application suite - Excel, PowerPoint, Word and Adobe Reader.• Ability to think quickly, resolve technical issues and ability to know when to escalate• Ability to attend meetings with Marketing partners with focus to capture and manage all technology requirements- Office suite medium knowledge, will be helping users with Office Macros configuration.• Deep rooted and curious drive for continual learning/growth mindset• Ability to setup/troubleshoot local, network printers.• Computer build processes • Experienced in Senior Executive and event technology support• Strong Customer service• Experience with a /incident/problem reporting/tracking system• Ability to prioritize in a fast-paced environment Desired Skills: • Willingness for continued learning Familiarity with Mac OS X a plus Job Band:H6Shift:1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 > Job Description:LOB Job Description: The responsibilities of the DMAC Positions is to ensure that Bank of America Executives and Marketing teams receive expedite quality service.Major Responsibilities:• Executive and Event Support• Provide day-to-day support to the company's most senior executives and their Executive Assistants by providing highly professional and white glove service.• Ability to work effectively with internal Bank of America organizational partners and external vendors.• Basic IP addressing knowledge to include configuration of Static IP addresses and setting up LANs• Ability to oversee equipment installation, on-site technical contractor support, daily conference operations, and breakdown after each event.• Organized ability to prepare equipment for event by ensuring equipment meets all company guidelines for accessing the company network. Ensuring proper applications and drivers are installed and updated, including configuring non-trading and trading desktops and laptops.• Ability to learn quickly, extremely flexible, punctual and reliable and great people skills for dealing with a very demanding clientele (Senior Executives, and Event Executives).• Be familiar with local regulations related to Banco de Mexico local authority• Remote support management, prioritizing urgency vs importance Required Skills: '• Thorough Cisco TelePresence and Audio Bridge functional knowledge• Thorough knowledge of HP laptops, Surface Pro and desktops, bringing a strong ability to troubleshoot, resolve or escalate to resolution• Thorough knowledge of mobile device. Their functions and troubleshooting for Apple, Samsung, and Blackberry devices.• Knowledge of Incident/Problem tracking system for reporting incidents (i.e., Remedy)• Knowledge of Microsoft application suite - Excel, PowerPoint, Word and Adobe Reader.• Ability to think quickly, resolve technical issues and ability to know when to escalate• Ability to attend meetings with Marketing partners with focus to capture and manage all technology requirements- Office suite medium knowledge, will be helping users with Office Macros configuration.• Deep rooted and curious drive for continual learning/growth mindset• Ability to setup/troubleshoot local, network printers.• Computer build processes • Experienced in Senior Executive and event technology support• Strong Customer service• Experience with a /incident/problem reporting/tracking system• Ability to prioritize in a fast-paced environment Desired Skills: • Willingness for continued learning Familiarity with Mac OS X a plus Job Band:H6Shift:1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0Job Description:LOB Job Description: The responsibilities of the DMAC Positions is to ensure that Bank of America Executives and Marketing teams receive expedite quality service.Major Responsibilities:• Executive and Event Support• Provide day-to-day support to the company's most senior executives and their Executive Assistants by providing highly professional and white glove service.• Ability to work effectively with internal Bank of America organizational partners and external vendors.• Basic IP addressing knowledge to include configuration of Static IP addresses and setting up LANs• Ability to oversee equipment installation, on-site technical contractor support, daily conference operations, and breakdown after each event.• Organized ability to prepare equipment for event by ensuring equipment meets all company guidelines for accessing the company network. Ensuring proper applications and drivers are installed and updated, including configuring non-trading and trading desktops and laptops.• Ability to learn quickly, extremely flexible, punctual and reliable and great people skills for dealing with a very demanding clientele (Senior Executives, and Event Executives).• Be familiar with local regulations related to Banco de Mexico local authority• Remote support management, prioritizing urgency vs importance Required Skills: '• Thorough Cisco TelePresence and Audio Bridge functional knowledge• Thorough knowledge of HP laptops, Surface Pro and desktops, bringing a strong ability to troubleshoot, resolve or escalate to resolution• Thorough knowledge of mobile device. Their functions and troubleshooting for Apple, Samsung, and Blackberry devices.• Knowledge of Incident/Problem tracking system for reporting incidents (i.e., Remedy)• Knowledge of Microsoft application suite - Excel, PowerPoint, Word and Adobe Reader.• Ability to think quickly, resolve technical issues and ability to know when to escalate• Ability to attend meetings with Marketing partners with focus to capture and manage all technology requirements- Office suite medium knowledge, will be helping users with Office Macros configuration.• Deep rooted and curious drive for continual learning/growth mindset• Ability to setup/troubleshoot local, network printers.• Computer build processes • Experienced in Senior Executive and event technology support• Strong Customer service• Experience with a /incident/problem reporting/tracking system• Ability to prioritize in a fast-paced environment Desired Skills: • Willingness for continued learning Familiarity with Mac OS X a plus Shift:1st shift (United States of America)Hours Per Week:40Learn more about this roleVacancy expired!