Control room shift manager

job summary:

• 1. Disseminating information to and from all interfacing / impacted parties
• 2. Monitoring overall progress against plans (testing and deployment checklists, milestones, etc. across all phases of testing)
• 3. Assisting the Issue Trackers with notifying and pulling impacted parties into applicable discussions on the bridgeline
• 5. Manage communications between the CR and all involved parties
• 6. Conduct status calls (as required) during shifts
• 7. Ensuring a smooth transition between shifts
• 8. Conducting shift debriefs with incoming CR Manager, reviewing all issues
• 9. Coordinate and approve resquest from other teams
• 10. Ensure proper coordination over all mail in and out of the CR (overseeing the mailbox manager)
• 11. Updating meeting minutes
• 12. Managing / overseeing all virtual communications on the SharePoint
• 13. Manage issues, assignment of issues and oversee issues to be logged by issue tracker (logs them if no issue tracker on shift)
• 14. Coordination of environment calls / update environment request SharePoint

• Oracle Cloud

• Good communication and interpersonal skills, ability to take decision & problem solving ability, good to have MS-project knowledge, good to have functional testing knowledge

• Good communication and interpersonal skills, ability to take decision & problem solving ability, good to have MS-project knowledge, good to have functional testing knowledge

• 1. Disseminating information to and from all interfacing / impacted parties
• 2. Monitoring overall progress against plans (testing and deployment checklists, milestones, etc. across all phases of testing)
• 3. Assisting the Issue Trackers with notifying and pulling impacted parties into applicable discussions on the bridgeline
• 5. Manage communications between the CR and all involved parties
• 6. Conduct status calls (as required) during shifts

• Experience level: Experienced
• Minimum 8 years of experience
• Education: Bachelors