Vacancy expired!
Description If you're looking for work as a Customer Service Representative, this position via Robert Half, situated in a dynamic, rapidly-changing call center, might be for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Charlotte, North Carolina!This role is 9 am to 6 pm 100% in office ResponsibilitiesReceive and place telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Receive and send written business correspondence
Requirements
No stranger to performing extensive research to resolve complex customer inquiries
Customer service and office administrative skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent communication skills (written and verbal)
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Basic knowledge in computer software programs and office equipment
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Experience using Microsoft Office
Positive attitude and an engaging businesslike approach
Comfort and confidence when interacting with internal and external partners and clients/customers
SAP experience
Strong familiarity with order entry
Foundational knowledge in Customer Shipments
Expertise in customer invoices
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
Vacancy expired!