Vacancy expired!
Help Desk Support Kelly Government Solutions is currently seeking Help Desk Support to support a top Defense Contractor on short-term contract opportunity. If you, or someone you know, maybe interested please apply online or send your resume to Bruce Vongsalack @ bruv817@kellyservices.com
- Requires COVID-19 vaccination (or approved accommodation) upon hire
- Provide first-tier technical support to end users on issues of basic computer operations, including password reset, ticket escalation, basic troubleshooting and error messages.
- Identify, research, and resolve basic technical problems in a Windows environment.
- Have acceptable customer service skills, ability to document and track requests for assistance and escalate unresolved issues to higher level of support in accordance with established policies and procedures.
- Experience with MS Office 2016 Applications, Internet Explorer, Chrome and Outlook
- Experience with Windows 7 and Windows 10, Citrix, VPN and Remote access
- Experience with HP and Dell laptop and desktop computers, along with a variety of peripheral support
- Ability to learn to manage Active Directory user, group and computer accounts
- Experience in installation and support of PC hardware and peripherals, such as HP printers
- Basic understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and VPN client configuration
- Knowledge of security applications including antivirus software
- Knowledge of Android, iPhone and Blackberry UEM a plus
- Knowledge of SharePoint 2016 a plus
- Basic knowledge of Cisco
Does this sound like you? (3)+ Years with High School / Equivalent or (2)+ Years with Associates Degree or (0)+ Years with Bachelors of Science Degree And (1) years or more of Soft Skills: Able to read quickly, comprehend, take action and be able to be agilerYou should know: Vaccination against COVID-19 is a requirement for all job opportunities offered through Kelly Government Solutions, in accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors.Why Kelly ® ?Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly® Government offers a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technical, professional, and administrative support roles. Our experts will find you the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. It's just another way we make the job search work for you. You should know: Vaccination against COVID-19 is a requirement for all job opportunities offered through Kelly Government Solutions, in accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. About Kelly ® At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity Equal Employment Opportunity is The Law. Vacancy expired!
