Job Details

ID #20788255
State North Carolina
City Charlotte
Job type Contract
Salary USD $45 - $50 45 - 50
Source ReqRoute, Inc
Showed 2021-10-07
Date 2021-10-04
Deadline 2021-12-02
Category Et cetera
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Java Production Support

North Carolina, Charlotte, 28201 Charlotte USA

Vacancy expired!

Java Production Support developer.Location – Charlotte, NCExperience – 6-8 yrs

Job DescriptionJava developers with 6+ years of working experience on Incident, Event and Problem Management .
  • Strong working knowledge with administration of App Dynamics, Splunk
  • Experience in working on job scheduling tools like Autosys
  • Knowledge of ticketing tools BMC Remedy/ Service Now.
  • Experience in basic scripting and automations.
  • Ability and willingness to learn new tools
  • This role will not involve hands on code development. However, need to have good understanding of SDLC & coding

Responsibilities
  • Ensuring 24x7 availability of business critical environment
  • Perform day to day monitoring of WIM applications, initiate troubleshooting/mitigation of issues reported from alerts, health check failures etc.
  • Work on Splunk, App Dynamics, HP APM and other Availability Management tools.
  • Handle major incidents and outages independently.
  • Must be familiar with ITIL and Agile framework
  • Ability to manage the bridge calls with customers on technical issues/pages.
  • Excellent Written and Verbal communication skills for customer interaction

Skills
  • Minimum 6+ experience working on Incident, Event and Availability management.
  • Hands on Experience using infrastructure and application monitoring tools such as AppDynamics, Splunk, Netcool etc.
  • Experience working knowledge of WebSphere, IIS, JAVA, Apache, Tomcat, F5/AppviewX etc.
  • Experience within a customer support environment.
  • Keep abreast with new tools / technologies and providing recommendations for process improvements
  • Self-disciplined, self-motivated and the ability to organize and prioritize time effectively
Must be able to work in a fast paced environment. write toRaj Singh

ReqRoute,IncCell : ; Fax: email:

Vacancy expired!

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