Job Details

ID #40980851
State North Carolina
City Charlotte
Job type Contract
Salary USD DOE DOE
Source Digital Technology Solutions
Showed 2022-05-16
Date 2022-05-12
Deadline 2022-07-11
Category Et cetera
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Product Delivery Manager - Charlotte, NC

North Carolina, Charlotte, 28201 Charlotte USA

Vacancy expired!

DTS is looking for Product Delivery Manager

for

our direct client in Charlotte, NC

Job Responsibilities
  • Manage the analysis of data and gathering of requirements for the associate and customer experience.
  • Conduct upfront analysis of business problems and needs, including but not limited to pull of data and analytics to support solution position and identification of dependencies
  • Host x-disciplinary workshops to understand and gather requirements, synthesize the requirements to determine level of effort (i.e., agile swag), coordinate refinement of said requirements with dev and QA/test team members, articulate the cost vs. benefit of projects to senior leadership, and inform roadmaps.
  • Support the Director of Associate Desktop proactively identify risks and issues, resolve issues and mitigate risks, and escalate issues/risks when appropriate.
  • Support technical delivery managers to manage and communicate release schedules to stakeholders.
  • Collaborate closely with C3 partners including Operational Readiness, Architecture, Operations, Compliance, Risk and Legal, and Technology to execute delivery of the Associate Desktop, with a goal to continuously identify and implement improvements and best practices
  • Eliminate barriers to delivery, serving as an escalation point for scrum master and team leads to support product delivery
  • Ensure that Associate Desktop product SLAs and KPIs are tracked and reportable
  • Develop and maintain strong relationships with enterprise support teams and vendor management for associate desktop.
  • Provide mentorship to lead and develop C3 Associate Desktop product members as appropriate.

Mandatory Skills:
  • Bachelor's degree or greater.
  • 5 to 7 years' experience or equivalent in the following: Product management, technology implementation, or strategic planning.
  • 3+ years of experience working with or development of Customer Relationship Management (CRM) applications/tools (i.e., Salesforce).
  • Hands-on experience in FinTech organizations and/or banking industry (preferred).
  • Ability to manage multiple initiatives that span from small to large scale in size and complexity, and tailor approaches accordingly.
  • Experience working in varied delivery methodologies or frameworks (e.g., waterfall, iterative, agile Scrum or scaled agile), prefer agile methodology.
  • Ability to influence change across a matrix organization and collaborate with product, user/customer experience, business and technology teams to deliver solutions.
  • Working knowledge of agile tools such as Jira, ADO or JIRA Align (preferred).
  • Highly skilled with MS Office Suite.

Contact:

Kuldeep Singh

Digital Technology Solutions

Vacancy expired!

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