Vacancy expired!
Job Description:
The Production Support for Treasury APS will keep schedules, make tight deadlines, work timely and independently. The expectation is that this person will be responsible for day to day operations keeping the system healthy.Role Responsibilities:- Send out timely and effective user communications.
- Prioritize or engage management in situations when prioritization is a challenge.
- Lead meetings and triage calls.
- Identify incident root cause and corrective actions.
- Implement automation and performance improvement.
- Day to day task requires the ability to solve production down situations under tight SLA deadlines. Root cause and problem resolution follow-up
- Proven success working with cross functional teams, complex organizations, and dynamic environments.
- Large Enterprise Production support experience
- Must have excellent oral and written communication skills.
- Experience with automation and simplification of tasks.
- Work with Sr management and stakeholders to identify problems, suggest solution and implement improvements.
- Ability to communicate well to other members across the verticals.
- Willing to work in shifts and on weekends
- Hands on experience with Unix and Shell Scripting
- Hands on experience with Database (Oracle & SQL Server)
- Experience in monitoring tools like ITRS Geneos
- Experience in Banking back end technologies"
- 5+ years IT Experience, with 3+ years in Banking or Financial domain
- Day to day task requires the ability to solve production down situations under tight SLA deadlines. Root cause and problem resolution follow-up
- Production support experience
- Must have excellent oral and written communication skills.
- Experience with automation and simplification of tasks.
- Experience and capability independently coordinating short term support projects and initiatives
- Work with senior management and stakeholders to identify problems, suggest solution and implement improvements
- Ability to communicate well to other members across the verticals.
- Basic Programming skills
- Hands on experience with Unix and Shell Scripting
- Hands on experience with Database (Oracle & SQL Server)
- Experience in monitoring tools like ITRS Geneous
- Experience in Job scheduling tools like Autosys or Control M
- Aware of ITIL concepts like Incident and Problem Management
- Willing to work in shifts and on weekends
- Unix, DB, Change Management, Incident Management, Release Management, Problem management and Request Management
- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
- Send out timely and effective user communications.
- Prioritize or engage management in situations when prioritization is a challenge.
- Lead meetings and triage calls.
- Identify incident root cause and corrective actions.
- Implement automation and performance improvement.
- Day to day task requires the ability to solve production down situations under tight SLA deadlines. Root cause and problem resolution follow-up
- Proven success working with cross functional teams, complex organizations, and dynamic environments.
- Large Enterprise Production support experience
- Must have excellent oral and written communication skills.
- Experience with automation and simplification of tasks.
- Work with Sr management and stakeholders to identify problems, suggest solution and implement improvements.
- Ability to communicate well to other members across the verticals.
- Willing to work in shifts and on weekends
- Hands on experience with Unix and Shell Scripting
- Hands on experience with Database (Oracle & SQL Server)
- Experience in monitoring tools like ITRS Geneos
- Experience in Banking back end technologies"
- 5+ years IT Experience, with 3+ years in Banking or Financial domain
- Day to day task requires the ability to solve production down situations under tight SLA deadlines. Root cause and problem resolution follow-up
- Production support experience
- Must have excellent oral and written communication skills.
- Experience with automation and simplification of tasks.
- Experience and capability independently coordinating short term support projects and initiatives
- Work with senior management and stakeholders to identify problems, suggest solution and implement improvements
- Ability to communicate well to other members across the verticals.
- Basic Programming skills
- Hands on experience with Unix and Shell Scripting
- Hands on experience with Database (Oracle & SQL Server)
- Experience in monitoring tools like ITRS Geneous
- Experience in Job scheduling tools like Autosys or Control M
- Aware of ITIL concepts like Incident and Problem Management
- Willing to work in shifts and on weekends
- Unix, DB, Change Management, Incident Management, Release Management, Problem management and Request Management
- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
- Send out timely and effective user communications.
- Prioritize or engage management in situations when prioritization is a challenge.
- Lead meetings and triage calls.
- Identify incident root cause and corrective actions.
- Implement automation and performance improvement.
- Day to day task requires the ability to solve production down situations under tight SLA deadlines. Root cause and problem resolution follow-up
- Proven success working with cross functional teams, complex organizations, and dynamic environments.
- Large Enterprise Production support experience
- Must have excellent oral and written communication skills.
- Experience with automation and simplification of tasks.
- Work with Sr management and stakeholders to identify problems, suggest solution and implement improvements.
- Ability to communicate well to other members across the verticals.
- Willing to work in shifts and on weekends
- Hands on experience with Unix and Shell Scripting
- Hands on experience with Database (Oracle & SQL Server)
- Experience in monitoring tools like ITRS Geneos
- Experience in Banking back end technologies"
- 5+ years IT Experience, with 3+ years in Banking or Financial domain
- Day to day task requires the ability to solve production down situations under tight SLA deadlines. Root cause and problem resolution follow-up
- Production support experience
- Must have excellent oral and written communication skills.
- Experience with automation and simplification of tasks.
- Experience and capability independently coordinating short term support projects and initiatives
- Work with senior management and stakeholders to identify problems, suggest solution and implement improvements
- Ability to communicate well to other members across the verticals.
- Basic Programming skills
- Hands on experience with Unix and Shell Scripting
- Hands on experience with Database (Oracle & SQL Server)
- Experience in monitoring tools like ITRS Geneous
- Experience in Job scheduling tools like Autosys or Control M
- Aware of ITIL concepts like Incident and Problem Management
- Willing to work in shifts and on weekends
- Unix, DB, Change Management, Incident Management, Release Management, Problem management and Request Management
- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
Vacancy expired!