Vacancy expired!
- Apply Salesforce.com expertise to configure and support Salesforce.com Sales and Service Cloud functionality
- Assess the business requirements and processes and align them with salesforce.com in order to achieve the business goals.
- Identify and design custom Lightning and APEX development solutions
- Work with team to document detailed functional specifications, workflow diagrams, data dictionaries, Salesforce.com configuration, and other required artifacts (SDLC)
- Assist in the design and creation of Salesforce.com reports and dashboards
- Partner with Quality Assurance team to document test plans and use cases, and participate in unit and integration testing as needed
- Work with multiple project team members, including Business Analysts, Project Managers, Technical Leads, Developers, QA, and other System Analysts throughout each project.
- Communicate process and system solutions to project team members and key business stakeholders.
- Establish, interpret, execute and recommend modifications to policies. Ensure governance, compliance, and regulatory processes are followed.
- At Least 8-10 years of IT experience with BA experience
- At least 4-5 years’ experience supporting/deploying Salesforce.com
- In-depth knowledge of Salesforce.com features and capabilities
- In-depth expertise and experience with Salesforce Lightning platform
- Prior experience with large Salesforce.com implementations and migrations
- Good in creating User Stories.
- Strong understanding of CRM concepts, processes, benefits, and applicability in the Sales, Relationship Management, and Marketing space
- AGILE/SCRUM expertise
- Comprehensive understanding of complex software and information technology solutions and ability to apply to client needs
- Experience in business process definition, requirements definition, technology solution research and design
- Strong interpersonal, oral, presentation, and written communication skills
- Ability to understand end-audience needs and requirements
- Financial Services experience is a plus
Vacancy expired!