Vacancy expired!
Job Description
The Automotive Shop Manager is responsible to develop business through insurance adjusters, customers and other sources to assure an adequate sales volume, provide a reasonable department operating profit and maintain customer satisfaction, while controlling expenses.
· The Automotive Shop Manager directs the activities of Automotive Shop employees in performing body repairs, meeting time schedules and productivity levels and maintaining quality standards.
Duties and Responsibilities:
· Forecast goals and objectives for the department and strive to meet them.
· Assisting (not training) technician mechanics in performing technical activities.
· Diagnoses and repairs to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
· Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
· Continuously learns new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
· Understand, keep abreast of and comply with federal, state and local regulations that affect Automotive Shop operations such as hazardous waste disposal, right-to-know and environmental updates.
· Attend managers meetings.
· Strive for team-work with other departments.
· Provides technical assistance to mechanical shop department employees.
· Monitors automotive shop department employees' payroll records.
· Coordinates a prompt, efficient, and timely flow of paperwork.
· Monitors daily reports such as DOE, DOC, and sales productivity.
· Develops sales promotions.
· Takes advantage of all manufacturers' inventory co-op advertising.
· Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
· Handles customer complaints immediately and according to the dealership's guidelines.
· Ensures that all department purchases are properly accounted for before payment is made.
· Assists in the collection of past-due accounts
· Enforce safety requirements.
· Hire, train, motivate, counsel and monitor the performance of all mechanical shop staff
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Automotive Shop Manager
Qualifications
Qualifications:
· Requires STRONG electrical and diagnostic skills.
· High school diploma or equivalent.
· Ability to read and comprehend instructions and information.
· 5+ years of automotive mechanical diagnosis
· One year supervisory experience.
· Working knowledge of Dealership Management computer systems (ADP; Reynolds & Reynolds) and applications relevant to Automotive Shop operations.
· Problem-solving and repair experience
· Highly motivated and energetic
· Excellent communication and managerial skills.
· Valid drivers license and good driving record.
· Professional personal appearance
· All applicants must be authorized to work
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!