Vacancy expired!
- Develop digital content strategies, content, user journeys, and copy solutions for key initiatives
- Create quality content that aligns to business objectives, brand standards, and voice/tone guidelines
- Own content narratives across all devices and platforms to ensure one, cohesive experience
- Author interaction flows and messaging hierarchies to inform content creation
- Contribute at a conceptual level with regards to long-term, category-driving initiatives
- Use a range of inputs from user research, site analytics, SEO analytics, usability findings, and design standards to develop solutions
- Collaborate with visual design teams, interaction designers, and content creators to create a best-in-class digital customer experience
- Partner with external agencies to help bring campaigns to life across digital channels
- Work within online prototypes to develop, share, and edit solutions
- Tackle multiple projects, competing priorities, and ambitious timelines
- Pitch, propose, and provide rationale for solutions to leadership in reviews
- Bachelors in Communications, Marketing, Journalism/English, Usability/Research, or Business Psychology or comparable experience and a portfolio that demonstrates excellence in digital content design, including writing samples, wireframes, and messaging hierarchies
- Experience managing client relationships and varying types of deliverables
- Prior experience crafting digital content. Experience in creating copy decks or prototypes that capture online and mobile content, authenticated spaces and user content flows is key
- Experience developing and analyzing content in digital environments such as: content audits, content strategy recommendations, persona assessments, taxonomy efforts, and applied usability learnings
- Prior experience or understanding of responsive design theories and the applied role of content is a plus
- Experience collaborating in agile environments is preferred
- Proven ability to balance business needs with customer experience
Vacancy expired!