Vacancy expired!
- Represents a specific technical domain in the IT organization eg applications database server network etc Responsible for identifying which Configuration Item CI types CI attributes and CI relationships are tracked in the CMDB
- Defines and documents the processes and procedures for creating and maintaining CIs and CI data Assists the Configuration Manager with audits and reports to ensure process compliance and the accuracy of the CMDB
- Responsible for the execution and continuous improvement of the IT Configuration Mgt framework including governance and control standards processes procedures policies and communications
- Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are UpToDate Ensures that the CI Data Owners can effectively manage their CI data
- Manages the continuous improvement of the automation and maintenance of non-discoverable CI attributes
- Evaluates requests for new CI classes CI attributes and CI relationship types Defines creates and monitors CI data health reports dashboards and works with the CI Data Owners to resolve any issues
- Defines the scope CI data audits documents the audit processes ensures the audits take place and any issues identified are resolved
- Defines implements and improves CI data governance processes as needed
- Ensures the CI data is managed using the approved processes
- Manages the design development and implementation of process and or CMDB enhancements
Vacancy expired!