Dry Market (Grocery/Retail), Assistant General Manager

The Dry Market Manager leads operations in the Retail Dry Market departments to meet company goals and standards in terms of sales and service. The Manager oversees labor, productivity, quality control, and safety measures to drive success.Reports to the GM of Retail. Manages the team: hires, schedules, delegates tasks, processes weekly payroll, provides training and motivation, and drives performanceAssists in creating and executing monthly promotion grids for saleable merchandise, adhering to Eataly’s policiesMaintains an orderly store appearance, ensuring only saleable merchandise is displayed; properly handles deleted, expired, and non-saleable itemsMonitors inventory: places orders and requisitions as necessary; processes and unloads deliveries; generates monthly inventory and sales reportsCollaborates with the Marketing and Facilities departments on store layout and product placementAssists the GM in analyzing financial data and developing strategies to enhance efficiency and drive salesMaintains a visible presence on the floor, participating in and exemplifying exceptional guest serviceDocuments, investigates, and resolves employee and guest incidentsProcesses and settles daily cash and credit transactions: documents overages and shortages; enters sales data and deposits; approves voids, employee discounts, returns, and exchangesPerforms other duties as required or assigned