Vacancy expired!
Piper Companies is seeking a Technical Support Engineer II for a well-known technology organization in the Raleigh-Durham, NC area. The Technical Support Engineer II will be responsible for guiding customers on how to best leverage the company's products. The ideal candidate for the Technical Support Engineer II position will have excellent SQL skills.
Responsibilities for the Technical Support Engineer II include:- Work with database administrators around technical troubleshooting
- Provide excellent technical customer support
- Research, replicate, and resolve technical issues
- Assist Security Admins, System Admins, Network Admins, Storage Admins, CISOs, Exchange Admins, and business owners with technical problems
- 3+ years of technical support experience, specifically supporting customers
- Hands-on experience with SQL, Windows Server, and Active Directory
- Any experience or exposure to Exchange, Office 365, SharePoint, One Drive, NetApp Storage is helpful
- PowerShell experience is a plus
- Salary Range: $70,000-$85,000 annually plus a comprehensive benefits package
Vacancy expired!