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- You will join the Client Health Solutions Business Analyst Chapter (team). We work within multi-functional Agile Scrum teams (squads) of technology and business colleagues to develop and implement product and service features from inception to delivery. Your squad will focus on developing the Android version of the Client Health mobile app, which provides an easy-to-navigate mobile experience to help customers seamlessly address their health needs on-the-go, from finding providers to understanding coverage details to paying for care.
- Customer expectations are constantly evolving. As a Business Analyst (BA) you play a meaningful role on an Agile software development team that obsesses over customer journeys and the technologies that bring them to life!
- You blend deep interest in health care benefits and mobile app development with a passion for analysis, harnessing technology to tackle sophisticated business problems, and executing to deliver and implement solutions to delight customers. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, innovative environment!
- 3+ years of proven ability in an analyst, technology, or product role passionate about mobile digital solutions
- Experience working with Android mobile devices is preferred
- Experience supporting Agile product execution and delivery on projects involving business, design, and technology teams
- Dedication to customer needs and delivering frequent, high-business-value features
- Experience using data to find opportunities and drive decision-making; may have conducted user research or competitive analysis
- Solid grasp of the architecture and deployment of mobile applications
- Excellent listening, communication (verbal and written), influencing, and presentation skills
- Self-motivated, problem solver with flexibility to adapt to frequent changes
- Bring the voice of the customer to the squad through customer journey mapping and feedback loops to focus the team on delivering business solutions with the highest customer and business value
- Work closely with the Product Owner (Squad Leader) and squad to build, prioritize, and maintain the product backlog
- Collaborate with design, business, and technical team members to define requirements and identify dependencies and risks
- Handle customer-facing content and messaging to optimize usability
- Perform acceptance testing to ensure the team delivers a seamless customer experience that meets business requirements
- Support business readiness, deployment, and solution enablement, e.g., demos, training, procedures, and communication
- Apply analytics for continual optimization of the product and business plan
- Safety is our top priority. Once we can be together in person with fewer safety measures, this role will be moved to our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.
- This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, SPECTRAFORCE and the assigned client reserve the right to revise the job or to require that other or different tasks be performed as assigned.
- Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.
- Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at NAhr@spectraforce.com if you require a reasonable accommodation
Vacancy expired!