Systems Services Support Analyst job vacancy

Vacancy expired!

The Senior Systems Services & Support Analyst will provide operational support for Business Unit aligned functions including Infrastructure Support, Cloud Enablement, Platform Engineering, Environment Management, Incident Support and Deployments. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will have the opportunity to demonstrate all your skills in engineering, modernizing, and supporting applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.

The Expertise and Skills You Bring

Experience managing technology environment stability and availability.
Knowledge of ITIL practices
Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.
Experience with Agile software development methodologies, delivery projects, and implementation.
Knowledge of basic networking (ping, traceroute, DNS, routing) (F5 or AVI experience a plus)
Experience with search and analytics engines (Splunk, ELK )
Experience with Linux and Windows operating systems
Experience with workflow design, data analysis, and requirements identification/specification
Experience with cloud-based technologies including SaaS solutions for cloud providers
Experience with CI/CD pipelines and associated technologies
Experience with PowerShell and Python scripting
Experience with programming languages including Java.
Production support experience systems
Demonstrated creative and abstract thinking
Experience with docker, cloud-computing / cloud services platforms (e.g., AWS, Azure, etc.)
AWS Certification a plus
Good communication (written and verbal) and interpersonal skills
Positive relationship management and facilitation skills
Strong analytical and/or project management skills required
Ability to provide 24x7 support for the production environments
Strong problem solving and troubleshooting skills

The TeamOur ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity's customers.

COVID Work Policy

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic Working - Post Pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Vacancy expired!

ID	#43679982
State	North Carolina
City	Durham
Job type	Contract
Salary	USD $50.00 - $60 per hour 50.00 - 60 per hour
Source	Digital Intelligence Systems, LLC
Showed	2022-06-29
Date	2022-06-28
Deadline	2022-08-27
Category	Et cetera
Create resume

Job Details

Systems Services Support Analyst

Related jobs

»Data Analyst, Health Sciences

»Systems Test Engineer: Python/Networking

»Food Services Team Member - Duke University Hospital

»Patient Services Worker-Duke University Hospital

»Lab IT Technical Support Specialist

»Epic Ambulatory Analyst

»System Administrator/desktop Support