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Job Description
Job Title - Staffing - IT Desktop Support Job Location - Hickory, NC Job Duration - 1 years Onsite 1 year assignment Non-exempt Education: 2-year college degree (preferred) • Responsible for the effective acquisition, installation, maintenance, and use of desktop technology. • May be responsible for the purchase and installation of hardware/software. • Represents bridge between technology and business needs. • Resolves problems with new and existing equipment. • May train end users on software. • Administers end user requests and projects. • Coordinates resources to solve problems. • Learning and applying a basic knowledge in one skill area. • Limited use and/or application of technical principles, theories and concepts. • Develops solutions to routine technical problems of limited scope. • Work is closely supervised. • Follows specific, detailed instructions. • May be assigned to small projects or to phase(s) of larger projects. • Contributes to the completion of routine technical tasks. • Failure to achieve results can normally be overcome without serious affect on schedules and programs. • Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group. • May or may not have frequent external customer contacts. Candidate must haves: 1. Desktop Microsoft experience 2. Customer Service 3. Local and remote support The manager is looking for a candidate that has a 2-year college degree (preferred) and over 1 year of experience in Microsoft desktop support. An individual that is a good communicator and has customer service experience. 2 round interview.Vacancy expired!