Development Support Engineer

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• Setup, administer, support and maintain the R&D facilities computer systems, including servers, storage, networking, workstations, notebooks, related software and record keeping of activities to ensure data safety, system security and system stability.
• Responsible for System Design and system implementation of all hardware requests
• Data backup and restore for infrastructure equipment or as requested
• Maintain multiple domains and as many testing domains as needed.
• Purchasing of all hardware, software, peripherals and components and needed.
• Provide all 3 levels of Helpdesk support for all of R&D across all sites under our control
• Anti-Virus management and implementation
• Server room administration: Ensure electrical, cooling, backup power, racks, networking are monitored and maintained, work with facilities and/or vendors as needed.
• Software licensing including MSDN account maintenance
• Ensure all networking, cabling, ports, wireless, VLAN and VPN are functioning and work with applicable resources to resolve
• Maintain Virtual environments (vCenter, ESXi)
• Multi-boot drive creation and maintenance
• Lab equipment: purchases, setup and maintenance included high res monitors
• Asset tracking of all IT equipment

• 4+ years of experience in providing overall technical support
• 3+ years of experience in Windows System administration, including MS Active Directory
• 2+ years of experience with VMWare & VCenter
• 1+ years of experience in network support including switches, racks, power backups
• 1 year of experience with scripting language (preferably PowerShell)
• 1 year of experience with SCCM

• Bachelors Degree
• Microsoft SQL Server administration.
• ITIL Certification
• Experience in iSupport is a plus.