Job Details

ID #41096275
State North Carolina
City Raleigh / durham / CH
Job type Permanent
Salary USD TBD TBD
Source Zachary Piper Solutions, LLC
Showed 2022-05-18
Date 2022-05-17
Deadline 2022-07-16
Category Architect/engineer/CAD
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Technical Support Engineer

North Carolina, Raleigh / durham / CH, 27601 Raleigh / durham / CH USA

Vacancy expired!

Piper Companies is seeking a Technical Support Engineer for a rapidly expanding Software and Services organization in Raleigh/Durham, North Carolina. The ideal Technical Support Engineer has a knack for attention to detail and excels at solving complex technical challenges.

Responsibilities for the Technical Support Engineer include:
  • Troubleshoot, solve and/or escalate issues with their technical environment as it relates to our client's software solution.
  • Collaborate with multiple stakeholders and business units to seek out additional training opportunities and knowledge transfers
  • The average expected caseload should be between 3-5 cases per week.
  • This is a Level 2 Support Position
Requirements for the Technical Support Engineer include:
  • At least 3 years of Windows Server troubleshooting experience working directly with business users
  • A solid foundation with Active Directory
  • Understanding of and ability to troubleshoot problems in large complex technical infrastructure environments requiring experience with, but not limited to:
    • Microsoft Exchange, One Drive, Office 365, NetApp Storage, exposure to a variety of Unix and Linux flavors, a basic understanding of networking principles.
  • Prior experience using T-SQL (Transact-SQL) for a variety of purposes is highly preferred.
Compensation for the Technical Support Engineer include:
  • $70,000 - $85,000 annually
  • Full comprehensive benefits (Medical, Vision, Dental, 401k, etc.)

Keywords: TSE, Technical Support Engineer, Customer Support Engineer, Windows, SQL, Exchange, Active Directory, AD, One Drive, Office 265, NetApp storage, networking, CCNA, MCSE, Microsoft, T-SQL, TSQL, Transact-SQL, TransactSQL, Transact SQL, Unix, Linux, RHEL, Solaris, FreeBSD, Debian, SuSE, Fedora, Ubuntu, openSUSE

Vacancy expired!

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