Desktop Support ( Remote) job vacancy

Vacancy expired!

Apply Here : Apply Now Job Details Title: Desktop Support Duration: 12 Months Location: Raleigh NC Interview: Either Webcam Interview or In Person TRAVEL REQUIRED The position will require onsite work. The manager will allow the candidate to work remotely as much as possible, but field work will be required in Wake County This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skill Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years Installing local and network printers and other peripherals and configuration of same. Required 7 Years Migrating data and user profiles. Required 7 Years Documenting process and procedures related to technical field support activities. Required 7 Years Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

Vacancy expired!

ID	#19972607
State	North Carolina
City	Raleigh / durham / CH
Job type	Permanent
Salary	USD TBD TBD
Source	DatamanUSA, LLC
Showed	2021-09-20
Date	2021-09-17
Deadline	2021-11-15
Category	Et cetera
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Job Details

Desktop Support (100% Remote)

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