Vacancy expired!
- Hybrid remote work (2 days in office, 3 days remote) is permitted until after COVID-19 restrictions are lifted and workforce returns to the new normal onsite support.
- Resources are needed at the SME level for Microsoft Intune integration.
- Intune is SCCM's mobile device and application management counterpart.
- Unlike SCCM it is cloud native and is used to deliver software updates to mobile devices.
- It is part of Microsoft's Enterprise Mobility + Security (EMS) suite.
- This resource must be technical in nature and will support Client Endpoint Technology Engineering and primarily work with and support Endpoint Technology Infrastructure and Software Distribution Services.
- Proficiency is the management of endpoint systems including Windows, MacOS, iOS, and Android.
- Experience setting up and maintaining one of the following tools including Microsoft System Center, SCCM, System Center Operations Manager, MobileIron, Microsoft or Azure Intune.
- Proficient in using one or more endpoint and software management tools including Microsoft System Center, SCCM, System Center Operations Manager, MobileIron, Intune, Adaptiva OneSite, or Adaptiva Endpoint Health
- Knowledge and demonstrated ability to script (batch files, VBScript, PowerShell, Python) to resolve and proactively prevent Windows workstation issues.
- Ability to troubleshoot and triage complex Windows, MacOS, iOS, and Android issues, including automating proactive health processes.
- Building, configuring, testing, and implementing images for Windows and MacOS
- PowerShell scripts
- SME integration experience with Intune
- 4+ years' experience
- Must have Microsoft Intune expertise and have built images on Mac OS, windows and preferably on Chrome also.
- Software and hardware troubleshooting skills to resolve issues arising due to Windows 10, Mac OS, iOS, and Android Operating systems.
- Ability to build, create workstation images and provision using Microsoft System Center, MobileIron, and Intune.
- Deploying OS version updates to mirror the cadence of Microsoft's Windows 10 Semiannual release channel.
- Ability to evaluate and apply Apple Mac OS and iOS update releases, and Android update releases.
- Microsoft Endpoint Configuration Manager (MECM) configuration and troubleshooting experience.
- Microsoft Intune configuration and troubleshooting experience.
- Microsoft Intune - Experience in Modern Workplace systems such as Azure/Intune and co Management, Creating Security Policy, Device Compliance, Conditional Policies, Autopilot, Troubleshooting Modern Device Management (MDM)Issues.
- Ability to provide recommendations around SCCM vs.
- Intune and/or hybrid implementations, Windows Update for business.
- Strong PowerShell scripting.
- SQL 2016 Queries, reporting and basic troubleshooting.
- Conditional Access Policies management in Intune.
- Window In place Upgrades (IPU) & OSD, app Patch management experience leveraging inputs from Desktop analytics and endpoint Analytics.
- Provided escalation support.
- Broad understanding of an array of overall Infrastructure technologies and their use, such as: Windows Server, Active Directory, Intune, VDI, SCCM, Windows 10, Azure, 0365.
- Experience in enterprise security related to Bit locker and end point protection.
- Bachelor's or master's degree in Mechanical Engineering, Mathematics, Computer Science, or related field.
Vacancy expired!