Vacancy expired!
The North Carolina Department of Health and Human Services requires the services of a senior business analyst to support business case analysis, process reengineering, requirement analysis and implementation activities for the COVID projects. The projects are expected to be utilizing agile methodology.RESPONSIBILITIES
- Conducts stakeholder analysis
- Conducts market research and analysis
- Identify and document detailed current and future state process workflows using BPM standards
- Develops Context diagrams, functional decompositions, and process workflows
- Document gap analysis and develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
- Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
- Build Business, stakeholder, solution and transition requirements
- Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
- Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
- Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
- Perform functional, integration testing UAT support, including developing test scenarios and cases
- Support required system go-live activities
- Authors and prepares meeting minutes to be distributed to a variety of audiences
- Creating User stories and acceptance criteria and authors other Agile documents and deliverables
- Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
- Strong writing and communication skills and can build relationships with both their team members and clients
- Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
- Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
- Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
- Ability to prepare and present oral and written documents clearly and concisely
- Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
- Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
- Possess a high-level understanding in the areas of application programming, database and system design
- Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
- Understanding of Software Development Lifecycle (SDLC) concepts and process
- Knowledge of and experience with IT Service Management best practices and principles
- Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
- Must have experience as a business analyst on a Salesforce implementation project
- Must have proficiency in agile, scrum, and kanban software tools
- Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
Vacancy expired!