Job Details

ID #41095492
State North Carolina
City Raleigh / durham / CH
Job type Permanent
Salary USD TBD TBD
Source First Citizens Bank
Showed 2022-05-18
Date 2022-05-17
Deadline 2022-07-16
Category Systems/networking
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Business Analyst - Adobe Experience Manager - AEM (REMOTE)

North Carolina, Raleigh / durham / CH, 27603 Raleigh / durham / CH USA

Vacancy expired!

Overview

  • This position is responsible for providing advanced technical and operational business system support. Performs needs assessments to determine business requirements, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group.
Responsibilities

  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
  • System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
  • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
  • Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.
Qualifications

    Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
    • Prior experience as a business / systems analyst for a website or web application development team
    • Hands-on experience with at least one web content management system including authoring, components, templates, publishing workflows
    • Experience working on an Agile scrum development team
    • Hands-on experience with Adobe Experience Manager CMS content authoring including: components, dynamic templates, publishing workflows, content fragments, experience fragments
    • Technical knowledge of AEM tools such as report queries, ACS commons, groovy scripting, analyzing AEM's JCR using CRXDE, creating and installing content packages
    • Experience analyzing AEM production issues using tools such as Splunk, Dispatcher/Publisher logs, Adobe New Relic, Dynatrace synthetic monitoring
    • Experience working with 'low-code' test automation tools (e.g. Smartbear Test Complete) and cloud device testing tools such as SauceLabs
    • Familiar with additional Adobe ecosystem tools - Analytics, Target, Launch, Cloud Manager a plus

    Responsibilities:
    • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
    • System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
    • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
    • Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.

    Qualifications:
      Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
      • Prior experience as a business / systems analyst for a website or web application development team
      • Hands-on experience with at least one web content management system including authoring, components, templates, publishing workflows
      • Experience working on an Agile scrum development team
      • Hands-on experience with Adobe Experience Manager CMS content authoring including: components, dynamic templates, publishing workflows, content fragments, experience fragments
      • Technical knowledge of AEM tools such as report queries, ACS commons, groovy scripting, analyzing AEM’s JCR using CRXDE, creating and installing content packages
      • Experience analyzing AEM production issues using tools such as Splunk, Dispatcher/Publisher logs, Adobe New Relic, Dynatrace synthetic monitoring
      • Experience working with ‘low-code’ test automation tools (e.g. Smartbear Test Complete) and cloud device testing tools such as SauceLabs
      • Familiar with additional Adobe ecosystem tools – Analytics, Target, Launch, Cloud Manager a plus

    Vacancy expired!

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