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IntroductionIBM Cloud Pak for Business Automation is a set of integrated market-leading software designed to help you solve the toughest operational challenges.The IBM Cloud Pak for Business Automation team is seeking innovative and enthusiastic design professionals to join our team to shape the future of AI-powered automation. Our automation platform helps businesses design, build, and run automation bot, applications, and services on any cloud, using pre-integrated automation technologies and no-code/low-code tools. If you love working with cutting edge technologies, dynamic and high performing teams, then this is the right next step in advancing your career.Your Role and ResponsibilitiesWe are looking for an experienced UX Designer to deliver irresistible solutions which address our customers' most challenging business problems and opportunities. As a UX Designer, you will work on a multi-talented design team to partner with our product management, engineering, and research teams to help inform future roadmaps by translating vision into reality.You are creative, curious, questioning, open to receiving and providing critique, and have a ton of initiative. You will work cross-functionally to identify user problems and find opportunities to create, test, and deliver compelling experiences to solve them. You will demonstrate leadership, technical curiosity, and tenacity to collaborate with some of the brightest minds in the field of hyperautomation.If you have a passion for helping people, solving problems, and working in an environment that allows you to flex your skills to craft game-changing user experiences, then this team is for you.You Will:Work with Visual Designers and Developers to bring concepts to life while maintaining UX best practices
Leverage scenarios and use cases in the creation of workflows, story mapping, and prototypes
Work with UX Designers, Visual designers, researchers, and product managers to understand user's needs and behaviors for the industries in which they work
Participate in and lead UX activities (in person and remote) in an Agile environment such as user/design research, interviews, and workshops
Translate findings into usable, useful, effective, and efficient user experiences
Clearly and quickly deliver ideas to cross-functional teams
Provide information verbally and visually through low and mid-fidelity renderings, and clickable prototypes
Test and validate working hypothesis with users through usability testing of wireframes, clickable prototypes and published product, and participate in design critique
Required Technical and Professional ExpertisePortfolio and work samples including branding, user-centered design skills, visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity), sketches to mid-fidelity interactions (show your process) and clickable prototypes (any fidelity)
4+ years of demonstrated experience solving complex user problems
The ability to understand mental models and build wireframes and prototypes in accordance with interaction design principles
At least 2 years of experience working in a broad portfolio of related products and/or constitute a complex solution
Examples of beginning and ending interactions (micro interactions) and/or mobile/responsive design considerations
Preferred Technical and Professional ExpertiseExperience designing complex enterprise products
Data analysis and statistical analysis experience
About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.It's time to define your career.About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.Well-being programs to support mental and physical health.Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).Select educational reimbursement opportunities.Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.Giving and volunteer programs to benefit charitable organizations and local communities.Discounts on retail products, services, and experiences.We consider qualified applicants with criminal histories, consistent with applicable law.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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