Vacancy expired!
Description:a large Healthcare organization Headquartered in Greenville, NC provides trauma, rehabilitation, and outpatient health services to more than 1.4M people in 70 locations across 29 counties. In an average year, about 80,000 inpatient, 460,000 outpatient and 3,000 newborn visits are treated at Vidant Health. The clinical staff includes more than 500 physicians and 1,200 nurses.Team/Future: The end user support teams is comprised of 30 technicians across 3 different managers supporting all the major hospitals. This technicians will work his 13 other onsite employees. The current need for these technicians is to help elevate some of the pressure as they are upgrading 15,000 end points. they will also play a role in the future upgrading from Windows 10 to Windows 11. Duties: These technicians will be taking tickets via ServiceNow and troubleshooting a variety of issues. This might include network connectivity, blue screen of death, applications not showing up on a device, printers not working, imaging devices, e-recycling equipment, installing monitors, Zebra printer issues, building machines, and much more. They have a standardized process to follow for imaging devices. They are using SCCM to update them, the ability to be fully building the devices. Skills within updating a device or migrating from Windows 7 to 10 is a nice to have. They will be upgrading from Windows 10 to Windows 11 and eventually transiting to virtual desktops in the winter of 2023.Skills:Desktop, Technical support, Deployment, Imaging, Troubleshooting, Windows 10, networking protocols, Customer service, MigrationTop Skills Details:Desktop, Technical support, Deployment, Imaging, Troubleshooting, Windows 10Additional Skills & Qualifications:Nice to have: Active Directory- ability to tell where a machine is locate it, and some group policy. Windows 11 operating systemExperience Level:Entry LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.
Vacancy expired!