Field Service Engineer – SIEVERS Analytical Instruments

The Field Service Engineer will be a key part of the Aftermarket Platform Centre of Excellence, working with one of the Global Leaders Sievers Analytical Instruments field service team, predominantly carrying out preventative maintenance, testing and calibrating Total Organic Carbon (TOC) analysers. There will also be an element of reactive repair work as well as the opportunity to validate new start-ups and installations.Essential Responsibilities Installs and services Sievers Branded Analytical equipment  You will be responsible for scheduling and planning your own workload, your customer-focused approach will be vital to achieve business priorities whilst working safely, compliantly and efficientlyKeep up to date with all Factory / Field Service Repair Quality Operating Instructions (QOIs), including all applicable safety procedures and demonstrate proficiency in performing all associated test and calibration routines.Acts as the local technical consultant and liaison with customer management and customer representatives at site Support all Sievers instrument-related technical service activities, including parts refurbishment, instrument validation, inspection, troubleshooting, repair and performance testing Coordinates functions with Management/Senior FSRs Completes and distributes onsite Service report based on any work carried out at site. Logistical and administrative duties such as maintaining inventory of spare parts stock, ordering materials, preparing job status and technical reports, generating customer deliverables, i.e. repair letters, calibration certificates etc.Relays Customer feedback to Manager and/or Technical Department. Recommends appropriate site procedural and/or policy changes that will help overall effectiveness. Is flexible in role and can support other sites at distributed geographic locations within region. Conducts training of company trainees in the various site technical functions encompassed by the position of Field Service Representative.