Job Details

ID #44512366
State North Carolina
City Unavailable
Job type Permanent
Salary USD TBD TBD
Source First Citizens Bank
Showed 2022-08-01
Date 2022-07-31
Deadline 2022-09-29
Category Et cetera
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IT Team Manager - Network Services (REMOTE)

North Carolina, Unavailable, unavailabl Unavailable USA

Vacancy expired!

Overview

This position allocates technical resources and associates within the Information Technology (IT) department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. Responsibilities

  • Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.
  • Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.
  • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.
Qualifications

Bachelor's Degree and 8 years of experience in network operations support, OR High School Diploma or GED and 12 years of experience in network operations support.

Experienced network services manager with a proven history leading a team of engineers who supports 24x7 network operations and monitoring.

Experience in the design and support of the following solutions:
  • Network Access Control
  • Enterprise wireless (including guest portal and BYOD offerings).
  • Packet aggregation solutions.
  • Cisco ISE (TACACS)
  • Vunnerability and security compliance
  • Network device/solution monitoring.
    Additional experience:
    • Project Management
    • Load balancing and proxy
    • Network automation
    • Aruba wireless experience preferred
    • Gigamon package aggregration experience preferred

      Responsibilities:
      • Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.
      • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.
      • Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.
      • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.

      Qualifications: Bachelor's Degree and 8 years of experience in network operations support, OR High School Diploma or GED and 12 years of experience in network operations support.

      Experienced network services manager with a proven history leading a team of engineers who supports 24x7 network operations and monitoring.

      Experience in the design and support of the following solutions:
      • Network Access Control
      • Enterprise wireless (including guest portal and BYOD offerings).
      • Packet aggregation solutions.
      • Cisco ISE (TACACS)
      • Vunnerability and security compliance
      • Network device/solution monitoring.
      Additional experience:
      • Project Management
      • Load balancing and proxy
      • Network automation
      • Aruba wireless experience preferred
      • Gigamon package aggregration experience preferred

      Vacancy expired!

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