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Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.The Product Capabilities team is seeking a knowledgeable key contributor to manage and implement projects within the letter channel in collaboration with internal business partners for consumer and business credit products (credit cards, private label cards, lines and loans) and external third party vendor, Fiserv (formerly known as First Data).The successful candidate will: Analyze, consult, and execute complex letter efforts to support Wells Fargo’s top initiatives Create test plans, condition test accounts with enhancement and regression scenarios, validate test outputs,document any test failures and their resolutions, retest, and present final test results to key stakeholders Cleanly implement sound, sustainable and dynamic solutions Complete required production audits, which may occasionally entail travel and/or validations during evenings,weekends, and holidays Ensure adherence to policies and procedures, including third party vendor controls monitoring Recommend opportunities for system/process refinements Represent Product Capabilities as a letters subject matter expert on project teams, consultation efforts, and issue resolutionsRWF- Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.Required Qualifications3+ years of business systems analysis or design experience demonstrated through work, military, or education
2+ years of financial services industry experience
2+ years of analytical experience
Desired QualificationsKnowledge and understanding of operation work flows/processes
Knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains
Experience with FDR and related Credit Card data and processes
2+ years of credit card industry experience
Experience writing, editing, coordinating, and publishing documentation
Bilingual speaking, reading, and writing proficiency in Spanish/English
A BS/BA degree or higher
Other Desired Qualifications Must be able to work independently or as part of a virtual team, leveraging relationships and cross functional resources for success Must be capable of making sound decisions in the absence of detailed instruction and maintain management policies, standards and guidelines designed to protect our most valuable assets Ability to summarize complex business problems and detailed analysis with clarity and brevity Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions Excellent verbal and written communication and editing and prooing skills Commitment to deliver the highest quality work product with close attention to detail Document composition and imaging experience Experience testing Wells Fargo internal applications or vendor applications Ability to quickly learn business operations and processes Ability to quickly and accurately execute tactical deliverables Ability to prioritize and efficiently plan for short-term and long-term deliverables Ability to track and monitor project progress, identify project and process gaps, recommend controls and communicate progress to business leaders Ability to be flexible and adjust plans quickly to meet changing business needs Experience in ecommerce, online banking, and/or electronic messaging Structured query language or statistical analysis system experienceJob ExpectationsWillingness to work on-site at stated location on the job opening
Ability to travel up to 15% of the time
Street AddressIA-Des Moines: 800 Walnut St - Des Moines, IAIA-West Des Moines: 7000 Vista Drive - West Des Moines, IANC-Charlotte: 301 S Tryon St - Charlotte, NCAZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZDE-Wilmington: 2200 Concord Pike - Wilmington, DEDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefitsVisit https://www.wellsfargo.com/about/careers/benefits for benefits information.Company: Wells FargoReq Number: 5600522-3Updated: 2021-09-18 22:46:04.848 UTCLocation: Wilmington,DE
Vacancy expired!