Manager Systems Engineering - Service Provider

Job Description

As a Manager Systems Engineering - Service Provider, you lead, mentor, and coach a team of dedicated Systems Engineers. You raise the bar, providing the guidance and tools your team will need to continue to perform and excel within their positions. You’ll partner closely with your team to find opportunities for training, product development feedback, and changes to our sales approach. You enjoy developing highly skilled talent, committing your time to enable their success and accomplishments.

You’ll educate our partners and customers, providing thought-leadership in the constantly changing environment of SP Security Solutions. You’ll act as an example for your team on establishing relationships with customers, acting quickly to resolve concerns and show value in solving business challenges.

As our Systems Engineering Manager for the Verizon account, you will educate our partners and customers, providing thought-leadership in the constantly changing environment of Service Provider Security and Managed Services. You will work closely with the Verizon District Sales Manager, along with your team, build relationships with your customers with the goal of positioning the Palo Alto Security platform across the Service provider Enterprise, Product and Managed Services environments. Your guidance, expertise, and mentorship of your team of SEs will keep them ahead of the latest cyberthreats and stay on the leading edge of prevention and detection.

• Establish and maintain executive technical relationships with assigned customers within your sales territory
• Coach SEs on your team to engage with customer contacts on value driven relationships
• Deliver company positioning and messaging for our SP Solutions to customers, partners, and external audiences
• Deliver highly technical, strategic content to external audiences to help educate and empower our clients, partners, and employees
• Recruit and hire new Systems Engineers into the territory
• Onboarding, training, and mentoring your new and established team members to maintain a high level of technical capability and independence
• Influence sales process by partnering with clients and prospective customers to implement best practices within their digital environments
• Support field SE team in complex POCs, troubleshooting, and challenges found in customer environments
• Assist with defining periodic SE training curriculum
• Foster channel partner relationships with their technical teams
• Provide technical leadership in customer interactions to include sharing SP Security trends and standard methodologies being employed by other customers to actively be part of the selling process—have a unique value with the customers in your district
• Direct account engagement and customer relationships are a critical part of this role
• Leverage client and SE feedback to provide meaningful details around our service and product offerings to the appropriate internal departments for improvements

Qualifications

• Experience as a pre-sales SEM or Consulting Engineering
• Past Systems Engineering Management experience with teams responsible for Tier 1 Service Providers
• The role calls for in-depth knowledge of competitive SD-WAN products
• Knowledge of how to deliver comprehensive SASE solutions to PAN’s customer base, and maintains a general understanding of competitive selling strategies
• 40-60% travel within the assigned region
• Strong communication (written and verbal) and presentation skills
• Channel Experience is highly desired
• Experience building Go To Market Security Plays

Additional Information

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex WAN and cybersecurity challenges.

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [emailprotected]Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.