Job Details

ID #44824791
State North Dakota
City Fargo / moorhead
Full-time
Salary USD TBD TBD
Source Sanford Health
Showed 2022-08-12
Date 2022-08-12
Deadline 2022-10-11
Category Et cetera
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Office Assistant - Call Center - PT Evenings

North Dakota, Fargo / moorhead, 58102 Fargo / moorhead USA

Vacancy expired!

Create Your Career With Us!Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.Facility: 501 Place Building Location: Fargo, ND Address: 501 4th St N, Fargo, ND 58102, USA Shift: Evening Job Schedule: Part time Weekly Hours: 12.00 Salary Range: $15.00 - $20.00 Pay Info: $1000.00 sign on bonusDepartment DetailsThis position is a Room Service Call Center Assistant, which takes patient meal orders over the telephone. Other tasks include entering menus, snacks, running reports, etc. Scheduled hours are rotating Tuesdays and Thursdays 3-7pm and rotating weekends and holidays 730-4pm. This position is Part-time, making it eligible for part time benefits including vacation pay, health & dental, etc. Additional hours may be available. Ideal candidate is able to work additional hours, particularly during the Summer months. Can be flexible with school schedule.Job SummaryPerforms a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.QualificationsDirect customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.On-the-job training provided.BenefitsSanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordcareers.com/benefits .Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.Req Number: R-0115063 Job Function: Facilities and General Services Featured: No

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