Vacancy expired!
Job Description
Responsible for Patient Services (PS) reporting and data analysis as required to support our call center operations and patient strategic initiative programs. Involves the design, development and implementation of new data sets, metrics as well as the evaluation and validation of existing measures and data sets. The role will also be asked to perform statistical analysis. Troubleshoot technical issues and identify modifications needed in systems.
Key Responsibilities:
- Work with Patient Services Compliance team to create analysis and reporting solutions to support internal and external needs
- Support the preparation and data needs for the FDA REMS annual submission
- Troubleshoot technical issues and identify modifications needed in existing systems to meet changing user requirements
- Provide assistance and advice to business users in the effective use of applications and information technology
- Responsible for business analysis at a national and divisional level to (including recommendations and strategic options to improve efficiency and performance) support the full PS team (internal and external)
- Provide Trend Analysis to Patient Services Leadership on performance and patient metrics
- Provide Business & Data Analysis and testing
- Develop Data Visualization & Reporting
Qualifications
- 5+ Years of BI tools (Tableau and PowerBI preferred)
- 5+ Years of SQL
- 5+ Years of MS Office products, including Microsoft Excel
- Understanding of CRM systems (preferable Salesforce)
- Experience in pharmaceutical data (preferred)
- Knowledge of ETL processes, databases, warehouses, and related software skills
- Experience with Enterprise SQL Databases (Snowflake, Oracle, Teradata preferred)
- Experience with FDA or other regulatory submissions (preferred)
- Ability to gather clear requirements
- Ability to balance customer needs and priorities
Education
- Bachelor’s Degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!