Technology Support Services Field Technician

JOB Summary The Technology Support Services Field Technician provides support to Nabors businesses in Clearfield, PA under the direction of the Technology Support Services department. The position reports to the Field Services manager. It requires frequent contact with other Technology Management personnel, other Nabors departments, field personnel, and various Nabors corporate departments. DUTIES AND RESPONSIBILITIES Support of regional offices for Nabors IT equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any Nabors owned technology at the direction of the Field Services Manager Install, maintain, and support IT equipment on a Nabors drilling rig including but not limited to network devices, computers and peripherals, IP camera systems, mobile devices, and wireless field communications via satellite and mobile broadband systems Install and terminate low voltage communications cables Monitor the performance of the drilling rigs network hardware and wireless internet systems Proactively report or address potential issues in offices and field operations Assist with field testing of hardware and software applications Track support requests in our ticketing system Identify recurrent issues Responsible for providing 24 hour on-call technical support to office and field locations Responsible for inventory control of IT equipment Position requires outdoor fieldwork in challenging environments at times. Position requires the ability to perform physical work such as lifting and carrying, pulling, pushing, reaching, squatting, kneeling, climbing stairs and the use of a stepladder. Ability to travel by air or car to field locations and/or supplier sites as needed Must have a valid drivers license In the event of an emergency, the employee holding this positions required to work in accordance with the Nabors Disaster Recovery Plan. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed. MInimum qualifications / SKILLS Experience and Educational Requirements: High School Diploma Four years Information Technology related studies or work experience Knowledge of network systems support and troubleshooting Intermediate MS Office skills Professional presence and demeanor Good verbal and written communications skills Ability to develop new ideas and work independently Creative thinker and problem solver Attention to detail Ability to travel as needed Ability to interact collaboratively with internal and external clients preferred qualifications Oilfield related rig operations or rig instrumentation experience Two-way satellite internet systems experience Related military experience College degree Related project support experience BEHAVIORAL COMPENTENCIES TECHNICAL COMPENTENCIES physical requirements / working conditions Position requires the ability to perform light physical work such as lifting and carrying, pulling, pushing, reaching, squatting, kneeling and the use of a stepladder. Ability to travel by air or car to offices, field locations and/or supplier sites as needed and climb stairs to inspect equipment. Disaster Recovery: In the event of an emergency, the employee holding this position is required to work in accordance with the Nabors Disaster Recovery Plan. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed.