Vacancy expired!
job summary:
Job Description:Configures and supports Summa's mobile computer devices, including but not limited to computers on wheel (WOWs), tablets PCs, iPads, etc. with Windows and iOS operating systems. Works with Summa's technical staff (network, systems & security engineers) and vendors to configure & maintain the desired profiles for different applications in Summa' mobile devices management software solution. Documents relevant information for applications used on mobile devices. Provides limited support to end users with personal mobile devices (BYODs) (i.e. provide instructions and limited troubleshooting).Minimum Qualifications:Formal Education required:-Associates degree in computer science or closely related field or equivalent combination of education and /or experience-Certificates in the field of computer networking, systems engineering or other relevant computer technologies a plus.Experience & Training required:-Minimum of Five (5) years of experience working in a large IT network environment (over 2,000 users) to include advance knowledge of end user and networking computer equipment and software applications.-Minimum of three (3) years of experience working with mobile device management software solutions (Airwatch is preferred).Other Skills, competencies and qualifications:-Proficient in working with Windows and iOS operating systems and devices.-Proficient in Microsoft Office Suite of products and web browsing applications-Ability to establish and maintain harmonious working relationships with those contacted in the course of work.-Ability to cite hardware, software, security, and Internet policy to end users and refer them to appropriate resources with questions.-Works independently within the boundaries of their work queue assignments and timelines-Ability to work well within a team environment-Assumes accountability for demonstrating behaviors consistent with customer service policy-Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignityLevel of Physical Demands:-Medium: Exerts 20-50 pounds of force occasionally and/or 10-25 pounds of force frequently, and/or a negligible amount of force continuously to move objects. location: AKRON, Ohiojob type: Permanentsalary: $76,960 - 105,000 per yearwork hours: 8am to 4pmeducation: Associates responsibilities:-Minimum of Five (5) years of experience working in a large IT network environment (over 2,000 users) to include advance knowledge of end user and networking computer equipment and software applications.-Minimum of three (3) years of experience working with mobile device management software solutions (Airwatch is preferred).Other Skills, competencies and qualifications:-Proficient in working with Windows and iOS operating systems and devices.-Proficient in Microsoft Office Suite of products and web browsing applications-Ability to establish and maintain harmonious working relationships with those contacted in the course of work.-Ability to cite hardware, software, security, and Internet policy to end users and refer them to appropriate resources with questions.-Works independently within the boundaries of their work queue assignments and timelines-Ability to work well within a team environment-Assumes accountability for demonstrating behaviors consistent with customer service policy-Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity qualifications:- Experience level: Experienced
- Minimum 5 years of experience
- Education: Associates
Vacancy expired!