Job Details

ID #19965478
State Ohio
City Blueash
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Tranzeal, Inc.
Showed 2021-09-20
Date 2021-09-15
Deadline 2021-11-13
Category Et cetera
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Technical Writer Level 2

Ohio, Blueash, 45236 Blueash USA

Vacancy expired!

Job Description

Job Title: Technical Writer Level 2

Location: Blue Ash, OH (Remote for now)

Duration: 6+ Months

No. of Positions: 1

Job Description: The technical writer will document and diagram all processes and workflows of Windows imaging and maintenance, including: imaging, driver injection, group policies, drive management, etc.Additional responsibilities may include surveying end users to discover new reports and documenting enhancement requests and/or support documentation related to Windows 10.Recommended technical skills include: strong technical writing skills including familiarity with English grammar and various style guides, proficiency with diagramming software, and a history of writing OS imaging process documentation.

Key Responsibilities
  • Enhance and maintain user documentation for tools and applications
  • Develop on-line source documentation as needed
  • Maintain documentation libraries
  • Identify, create, revise and maintain document templates
  • Ensure appropriate control/access to documents and templates
  • Ensure content and format is consistent across all documentation
  • Complete documentation services requests as needed
  • Collaborate across Technology and Business team partner with the appropriate teams to expedite issue resolution and manage to SLAs.
  • Determine procedures for version control
  • Assist other Technical Writers as needed
  • Educate Technical and Business groups on the need for standard documentation
  • Make recommendations on documents needed by technical teams
  • Identify and initiate continuous improvement opportunities
  • Develop measurable and realistic work plans
  • Provide time estimates for projects

Vacancy expired!

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