Job Details

ID #45458936
State Ohio
City Cincinnati
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Javen Technologies, Inc
Showed 2022-09-05
Date 2022-08-24
Deadline 2022-10-23
Category Et cetera
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Cisco Voice Engineer

Ohio, Cincinnati, 45201 Cincinnati USA

Vacancy expired!

Cisco Voice Engineer - Consultant

Cincinnati, OH - WILL BE REQUIRED TO WORK ONSITE.

Direct Client: Fifth Third Bank :: 1364

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience
  • 5+ years of engineering or other IT work experience relevant to the position
  • Strong problem-solving and communication skills
  • Willingness to work in a highly collaborative and team environment
  • Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies
  • Solid understanding of IT security best practices
  • Expertise in one or more technical and/or functional domains relevant to the position
  • Experience designing, implementing, and supporting complex technical solutions
  • Technical skills per the specific position’s requirements
  • Build and configuration of Cisco Voice system
  • Planning and migrating customers from current environment to new Environment
  • Tier 2-3 Troubleshooting and problem resolution.
  • Migration Planning and roll back migrations if necessary
  • Configuration and programing needs
  • Networking Experience
  • Experience with Nice Call recording
  • Assist with establishing monitoring and alerting as necessary.
  • Good planning and communication skills
  • After hours and evening work as required.

GENERAL FUNCTION:Design and implement technology solutions using modern engineering tools and Agile practices. Work with self-directed, cross-functional, and product-oriented teams in a highly collaborative environment.Deliver some of the bank's most important products and services while developing skills and experience well beyond your initial role.All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

DUTIES AND RESPONSIBILITIES:
  • Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
  • Build and share technical expertise with your Agile team and other members of the organization
  • Follow industry and organizational best practices and standards and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
  • Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
  • Keep up with technology trends and innovations in your field(s) of practice
  • Provide operational support and troubleshooting for your team’s products and services
  • Maintain appropriate controls and documentation to ensure compliance with all company and regulatory requirements
  • Provide coaching, mentoring, and training for new or less experienced team members
  • Provide leadership and guidance to your team in your technical field(s) of expertise
  • Other duties as assigned

Vacancy expired!

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