Vacancy expired!
- Network / Fiber Cable installation, testing, and troubleshooting
- Hardware Installation/De-Installation (servers, router, firewalls, switches, etc.)
- Basic Hardware Changes (i.e. PCI card replacements, HDD replacement, NIC’s, HBA’s, etc.)
- Device Reboots
- Vendor Escort / Monitoring
- Customer / Support Team Communication
- Status updates as required for changes / incidents on conference calls / emails / WebEx (instant messaging tool)
- Incident Management – Basic device troubleshooting
- Media Management
- Inventory control
- Audits
- Monitor and support the team’s queue for change, incident, and problem management.
- Setup, install, and proficiency in fiber and copper cabling.
- The ability to install/de-install various types of hardware (servers, router, firewalls, switches, etc.).
- High-level understanding / skills in various compute / network technologies including but not limited to:
- Strong communication skills
- Ability to create and maintain documentation for all work performed via the ticketing system
- Keep the Datacenter environment structured, organized and well documented
- Must be proficient in utilizing Windows tools such as Excel, Word, and other software packages as needed for documentation and project purposes.
- Candidate must be able to work a flexible schedule (e.g. weekends, holidays, night shifts, etc.).
- Position requires the ability to lift 50 pounds chest high.
- Position requires someone with good organizational skills, with the ability to work under stringent deadlines
Vacancy expired!