Job Details

ID #17309072
State Ohio
City Cincinnati
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source V-Soft Consulting Group, Inc
Showed 2021-07-26
Date 2021-07-23
Deadline 2021-09-21
Category Et cetera
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Genesys Intelligent Automation Engineer (GIA)

Ohio, Cincinnati, 45201 Cincinnati USA

Vacancy expired!

Genesys Intelligent Automation Engineer (GIA)

Primary Location – Cincinnati, Ohio V-Soft Consulting is currently seeking a

Genesys Intelligent Automation Engineer (GIA) for our premier client in

Cincinnati, Ohio. This is a

contract position in the

financial services industry.

Education and Experience »
  • Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience
  • Senior career level with 10+ years of engineering or other IT work experience relevant to the position
  • Experience with Groovy scripting, REST API development, Java with Spring, and JavaScript required
  • Experience designing, implementing, and supporting complex technical solutions

Knowledge, Skills and Abilities »
  • Genesys GIA
  • Groovy Scripting
  • JavaScript and Node JS
  • Java with Spring
  • REST API

Nice To Have
  • Git/Github
  • Google Dialogflow
  • Machine Learning Frameworks
  • Willingness to work in a highly collaborative environment
  • Deployment of GIA orchestration while consuming REST API’s
  • Solid understanding of IT security best practices
  • Establish business logic within use cases and connect to GIA

WHAT YOU’LL DO:

Job Responsibilities »
  • Google Dialogflow, Machine Learning, and GitHub preferred
  • Strong problem-solving and communication skills
  • Solid understanding and significant experience with modern software development practices, tools, and hardware technologies
  • Expert-Level proficiency with Genesys Intelligent Automation (GIA)
  • Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
  • Build and share technical expertise with your Agile team and other members of the organization
  • Follow industry and organizational best practices and standards and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
  • Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
  • Keep up with technology trends and innovations in your field(s) of practice
  • Provide operational support and troubleshooting for your team’s products and services
  • Maintain appropriate controls and documentation to ensure compliance with all company and regulatory requirements
  • Design and implement architectural components for Genesys Intelligent Automation (GIA) for an existing on-premise IVR platform.
  • Design, implement, and mange Genesys GIA:
  • menusrouting
  • integration to IVR
  • mapping of context, intents, and slots
  • orchestration engine
  • Provide coaching, mentoring, and training for new or less experienced team members
  • Provide leadership and guidance to your team in your technical field(s) of expertise
  • Other duties as assigned.

Interested? Qualified candidates should apply or send their resume to

V-Soft Consulting is a trusted partner with experience across diverse technology stacks to help business get IT done. What makes V-Soft different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, engineering and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia. V-Soft is headquartered in Louisville, KY with strategic locations in India, Canada, and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. V-Soft has been recognized among the top 100 fastest growing staffing companies in North America, and is known for the ability to provide highly qualified consultants for any project at any scale. V-Soft has a wide variety of partnerships across diverse technology stacks, and holds such titles as MuleSoft Certified Delivery Resource, Oracle Gold Partner, ServiceNow Partner, Microsoft Partner, and Cisco Registered Partner, amongst many others.Like what you hear? Apply with V-Soft today! For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call

Vacancy expired!

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