Vacancy expired!
- At least 6 – 12 months working within Service Desk environment, showing experience of systems, support, diagnostic and resolution
- Must have availability to work all 3 shifts, holidays, and weekends
- Excellent communication skills and telephone handling etiquette
- Excellent organizational skills
- Understanding of ITIL working practices
- Problem solving associated with a mixed computing environment
- Influencing the application of IT to working practices
- Experience of Customer Relation Management
Vacancy expired!