Job Details

ID #49858450
State Ohio
City Cincinnati
Job type Permanent
Salary USD Competitive Competitive
Source Matlen Silver
Showed 2023-05-04
Date 2023-05-03
Deadline 2023-07-02
Category Art/media/design
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Senior Product Designer - remote

Ohio, Cincinnati, 45999 Cincinnati USA

Vacancy expired!

Job Title: Senior Product Designer

Duration: 1 year + CTH

Location: Remote

Required Pay Scale: $68-73/hr

Job Summary:

Seeking a senior Experience Designer to collaborate with our Product Design team. In this role, you will use advanced principles of Design and User Experience to assist with the enhancement of operations for associates working in modern robotics fulfillment centers in conjunction with a third-party partner. Your Design knowledge and leadership skills will impact a new and exciting service offering supported by supply chain systems and inventory management. You will lead design strategy and Discovery discussions to help guide the experience and vision of the service and refine the operational model. You will conduct research to improve the customer and associate experiences and inform the design of processes, best practices, and understandings needed to accomplish business goals, such as reducing cost to serve, decreasing loss of inventory, researching technology opportunities, and expanding service offerings. Responsibilities include: Support business requirements and champion the users needs, goals, and expectations through data-driven design decisions supported by Agile methodologies in a product-led organization Conduct user research on digital products and in physical environments to determine how changes in technology or experience Design can optimize processes and result in improved human centered solutions Lead Design activities, such as the creation of Service Blueprints, to articulate how the front end and back end intersect with associate and customer needs Manage complex Discovery efforts and facilitate individual discovery sessions based on the principles of Design Thinking Partner with product management, technologists, and business stakeholders to develop insight driven strategies that evolve our services and technologies to better serve our associates and ultimately our customers Apply empathy, collaboration, and curiosity to transform complex journeys and processes into seamless, innovative human experiences that can be easily communicated to stakeholders, leadership, and development teams

Must HavesQualifications: 5+ years of experience in service design or a related role such as user experience design or user research Exceptional communication, facilitation, and presentation skills with demonstrated ability to lead and innovate across teams and organizations Experience facilitating design thinking sessions that provide creative, actionable, and successful results Portfolio that demonstrates strong capabilities related to Service Design, Discovery, and Usability Qualifications in User Experience (UX), Human Computer Interaction (HCI), Service and Process Design, or a related field

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: //

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