Vacancy expired!
- Be the main liaison with software vendor(s) for systems utilized by a particular line of business
- Stay abreast of upcoming changes and enhancements in vendor’s software and how those changes will impact the business.
- Work with the line of business to design solutions to incorporate software changes and effectively work with business partners to ensure effective implementation
- Understand the business technology roadmap and make recommendations on continued utilization or elimination of current third party software solutions.
- (Remove? If working on an agile team work closely with product owner to ensure that user stories have enough specificity and clarity for the software developers to effectively meet customer needs.)
- Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
- Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
- Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
- Keep up with technology trends and innovations in your field(s) of practice
- Provide operational support and troubleshooting for your team’s products and services
- Support will at times require non-normal work hour callouts or planned service/deployment windows in evenings or weekends as business requires
- Provide coaching, mentoring, and training for new or less experienced team members
- Other duties as required
- Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience.
- Six+ years of engineering or other IT work experience relevant to the position.
- Strong problem-solving and communication skills.
- Willingness to work in a highly-collaborative environment.
- Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies.
- Solid understanding of IT security best practices.
- Expertise in one or more technical and/or functional domains relevant to the position.
- Experience designing, implementing, and supporting complex technical solutions.
- Results driven, attention to detail, ability to work independently
- Demonstrated experience in key IT Service Management areas (Incident, Problem, Knowledge and Change Management)
- Proficient w/ AIX/Linux platform
- While focus would be on AIX/Linux based solutions, ability to support and deploy Windows Server based solutions a plus.
- Familiarity with networking concepts and requesting network services: Routing, Firewalls, NATs, etc.
- Working knowledge of real-time messaging and batch file transfer implementation and troubleshooting using different packages and methodologies (MQ, FTP, SCP, Sterling, etc)
- Experience with application integrations to databases in Oracle, MS-SQL and DB2; include ability to assist with management of databases with database management team participation.
- Cloud computing knowledge and experience a plus.
Vacancy expired!