Job Details

ID #12153552
State Ohio
City Cleveland
Job type Permanent
Salary USD $41600.00 - $41600.00 per annum 41600.00 - 41600.00 per annum
Source Manpower Engineering
Showed 2021-04-12
Date 2021-04-12
Deadline 2021-06-11
Category Et cetera
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Inside Sales Support Rep

Ohio, Cleveland, 44114 Cleveland USA

Vacancy expired!

Job Summary: The Inside Sales Support Representative represents the company in a professional manner in providing high quality and timely solutions to meet the needs of our current customers as well as potential new customers. The Inside Sales Support Representative is capable of responding to normal daily customer management and service issues with direction, as needed, from the supervisor.

Essential Functions: Has a basic understanding of our company's policies, procedures, products and services and capabilities to serve our customers. Seeks assistance, as necessary with unfamiliar situations. Develops and maintains effective working relationships with assigned and unassigned customers while gaining an understanding of their businesses, organization, and needs. Communicates effectively with the customer. Provides complete information to the appropriate internal company resources to be able to effectively serve them. Develops effective relationships with appropriate internal company resources to be able to serve as a liaison in effectively serving our existing customers. Responds to customers requests for quotes by entering the necessary information into the quoting system and responding in a timely manner. Communicates with customers to enter incoming orders into the system with complete and accurate information regarding quantity, specifications, and desired delivery dates. Works closely with the credit department to verify the customers credit status and to resolve any credit issues. Tracks orders, communicates with internal company resources and the customer regarding the status of orders and the need for any changes, and effectively serves as a liaison to develop solutions to any order processing issues.

Vacancy expired!

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