Vacancy expired!
Please send resume in Word format if you are interested in this Senior Applications Engineer (MS Office) opportunity in Cleveland, OH 44114. Salary for this opportunity is $115K to $150K plus GREAT BENEFITS (4-5 weeks vacation to start) If you are not interested, please pass along to colleagues, as we do offer referral fees.
General Summary: The Information Systems Engineer – MS Office is expected to perform all job duties with a commitment to providing superior service to clients, producing quality work products, and maintaining an atmosphere of teamwork and continuous improvement. Above all, the Information Systems Engineer – MS Office must fulfill the needs of the Client in a manner which is consistent with the Client’s vision and values.ESSENTIAL DUTIES AND RESPONSIBILITIES: Works as a senior member of a collaborative team responsible for planning, designing, configuring, coding, testing, debugging, optimizing, supporting, and documenting packaged and cloud-based solutions and/or custom developed software and platforms used by lawyers and staff, including MS Office, Adobe Document Cloud, Metadact-e and various other desktop, cloud, mobile, and server software solutions.Provides thought leadership on emerging technologies to Management and business leaders alike, works with Client and Management to develop multi-year product roadmaps, product portfolios and program strategies; assists with the preparation of realistic budgets, resource allocations, project timelines, and deliverables. Provides mature technical leadership and senior level technical expertise to personnel on assigned platforms; works to improve technical awareness through knowledge sharing, mentors team members through advice, coaching, and collaboration; establishes and imparts on others best practices and standards and engineering methodologies that minimize support and enhance the user experience Makes informed technology recommendations by comparing advantages and disadvantages of custom development and purchase alternatives; evaluates purchased software solutions; prepares system requirements and design specifications/documentation; prototypes and conducts tests of custom and third party business solutions Demonstrates and further develops knowledge of Client business processes in order to support and evolve assigned systems and platformsExperienced in department standard programming/scripting languages, Microsoft group policy, database and software development tools, server and network architecture, software performance and security considerations; participates in the evolution of department best practices and policies as related to software development and integration so as to effectively facilitate application integration design and development to meet Client requirements Interfaces with vendors and acts as primary point of contact; communicates functional and technical application requirements, manages deliverables, suggests enhancements, understands configurations, reports software bugs, and identifies interim workarounds; develops and maintains architectural and workflow diagrams for assigned software/platforms; implements purchased software solutions; performs required development and integration tasks; maintains product roadmap oversight Independently leads cross-functional teams to execute projects that support the Client’s technology initiatives; coordinates communications between project team and other Client groups; delegates responsibilities to other team members as appropriate; conducts day-to-day management of staff augmentation resources when required by project teams Leads third level support efforts to diagnose MS Office related and other desktop and practice specific software issues and perform root cause analysis; provides guidance and instructions to first and second level support on the management of known production system problemsAdheres to department standards, including data privacy, security and change management policies Completes projects outside of normal business hours if necessary to meet the Client’s objectives Responsible for independently maintaining and upgrading skills through ongoing training, education, Client sponsored educational events, self-study, and collaboration with peersESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Capable of advancing the Client’s objectives by recognizing opportunities for change, challenging assumptions regarding current environment and practices, ensuring that department and Client leaders are aware of and have considered alternatives and understand associated benefits and risksForward-looking, innovative mind-set, with a desire to continuously improve solutions and adopt emerging technologiesHighly developed oral and written communication skills, as well as strong facilitation, and leadership skills; demonstrable experience with coaching, mentoring, and training a dedicated team in the development and implementation of policies, standards, procedures, and processes for configuring and integrating software Highly capable of independently identifying, prioritizing, and executing tasks to meet project and/or operational deadlines Advanced technical skills with MS Office and Adobe Document Cloud, and desktop integration related technologies, toolsets, and methodologies, including one or more of the following: Active DirectoryWindows ServerVisual Studio and Team Foundation Server SQL Server Database Transact SQL IIS Citrix Apps for Office/VSTO VBALitera Metadact Metadata Removal Software XML/MS Office Ribbon XMLExchange Admin Center MS Group Policy C#.Net Windows Installer (MSI) Windows PowershellPAM/Cyberark JavaScript for AcrobatExperience with Document Management and Email Management technologies (e.g., iManage) Experience with cloud-based technologies such as Office 365, OneDrive for Business, and/or Adobe DC Ability to read, write, and speak English\Ability to read, comprehend, and follow instructionsAbility to perform mathematical functions - add, subtract, multiply, divide, percentagesEDUCATIONAL/JOB EXPERIENCE REQUIREMENTS: Four-year college degree or advanced MS Office certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, or Microsoft Certified Solutions Associate: Office 365 Minimum of 8 years Applications Engineering experience, reflecting progressive responsibilityAt least three 3 years of experience integrating/configuring MS Office with third party software solutions Experience in a law client, corporate legal environment, or comparable service industry desirableVacancy expired!