Banquet Manager (Wickliffe)

Normandy Catering is looking for an experienced Banquet Manager to join our quickly growing company. Candidate must have a very outgoing personality and have a proven track record in the service industry.

JOB PURPOSE

Supervise the banquet functions for multiple venues. Supervises service personnel to ensure that guest satisfaction and presentation standards are consistently attained.

RESPONSIBILITIES

· Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order (BEO).

· Works with event coordinators, chefs and others to coordinate personnel requirements for private functions.

· Supervises and directs banquet staff during all phases of a catered event.

· Effectively and regularly communicates expectations and service goals to staff.

· Assists in the creation and implementation of employee incentives and morale-boosting programs.

· Assists in the development and execution of short and long-term department goals.

· Coordinates food service between kitchen and banquet service staff.

· Inspects all linens daily for proper appearance.

· Assists with inventory of all banquet service ware, equipment and supplies to meet required needs.

· Enforces established company rules, regulations and policies.

· Prepares and reviews table diagrams, guest tables and set-up need for special functions in accordance with BEO's.

· Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.

· Ensures that all banquet staff are well-groomed and in proper uniform.

· Responsible for training, supervising, scheduling and evaluating of banquet service staff.

· Assures the neatness, cleanliness and safety of all banquet areas.

· May serve "VIP" guests.

· Assures that state and local laws and company policies and procedures for the service of alcoholic beverages are consistently followed.

· Analyzes accurately situations requiring solutions and adopts an effective plan of action.

· Notifies management of member and guest complaints.

· Oversees breakdown of event, including clean-up activities and securing the facilities.

· Completes an after-event "Event Recap" and "MOD Report" to improve quality and efficiency of banquet functions.

· Attends weekly meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency.

· Completes other appropriate assignments made by the company.

· Promotes a welcoming and team-oriented environment

· Supervise all resets and ensure the BEO's are followed accurately.

The above list of primary responsibilities should be considered a general summary only; additional responsibilities and duties may be added at any time.

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

· Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing and serving of food in large quantities.

· Able to work flexible schedule that includes weekends and some holidays.

· Must have good communications skills and a dynamic, outgoing personality.

· Good organizational and follow-through skills.

· Knowledge of kitchen and banquet equipment.

· Knowledge of and ability to perform required role during emergency situations.

Please send resume today.